The AT&T Issue Brief Library

Our issue briefs provide a summary of key topics. Download all issue briefs for a comprehensive overview, or use our issue brief builder to generate a customized PDF download with your selected topics. 

Supporting Our Troops

Issue Summary

Members of the military and their families make great sacrifices for our country, and often confront unique challenges during periods of deployment and throughout their return to civilian life. Companies have an important role to play in supporting veterans.

Our Position

For nearly 100 years, AT&T has remained dedicated to supporting military personnel, veterans and their families. Our nation’s service men and women make sacrifices to protect our country and our freedoms. As a company, it is an honor to support them at home and abroad. Moreover, military veterans possess the skills and experience we need to succeed as a company and are an invaluable part of our workforce.

Data Highlights

2016 Key Performance Indicators
  • Spend with minority, women, service-disabled veteran and LGBT business enterprises: $14.2B
  • Percent of total spend with minority, women, service-disabled veteran and LGBT business enterprises: 18.83%1

1 Excluding content & programming, spend with minority, women, service-disabled veteran and LGBT business enterprises is 24.30%

Our Action

Recruiting and Hiring Military Veterans

We’ve integrated veteran recruitment into our business practices for years. We focus on recruiting veterans not only because it’s the right thing to do, but also because it’s good for our business. In the past few years, we enhanced our military recruitment programs by increasing our promotion of AT&T as an employer of choice within the veteran community. That includes maintaining a Military Talent Attraction Program Manager to inform the military about AT&T and educate AT&T managers about the military.

Online Tools and Resources

We understand that the job search and application process at large companies can be challenging for anyone — and even more so for veterans. Therefore, we created online tools, resources and checkpoints to optimize success through our recruitment process, such as:

  • A military-focused career site:
  • A Military Skills Translator Tool that allows veterans to use their current Military Occupation Code or Military Occupation Specialty to identify civilian jobs at AT&T that may be a good fit for them:
  • The Careers for Veterans program, which is designed to support veterans moving into civilian life by providing career advice and insight on AT&T jobs:
  • An AT&T Military Timeline to help guide veterans step-by-step through their transition to the civilian/corporate workforce
  • A career page for military spouses highlighting work locations that provide portable, flexible jobs:

Stepping up our Hiring Commitment

AT&T actively focuses on recruiting veterans into career paths because the experience and skills gained through military service are an invaluable contribution to the workforce.

In 2013, AT&T announced a commitment to hire 10,000 veterans over the course of the next 5 years. We met that commitment in 2015 – well ahead of schedule. In May of 2016, AT&T announced that it would double its original commitment by hiring an additional 10,000 veterans – for a total of 20,000 – by 2020.

AT&T is also a founding member of the Veteran Jobs Mission, launched in 2011 by JPMorgan Chase & Co. and 10 other companies to commit to hiring 100,000 veterans by 2020. Since then, the coalition has grown to more than 230 private-sector companies that represent almost every industry in the U.S. economy. Collectively, members have hired more than 395,261veterans since 2011.

Once veterans are hired, AT&T helps ensure they have the skills needed to grow their careers and succeed as employees in the ever-evolving technology landscape. 

Veteran Employee Resource Group

The AT&T Veterans employee resource group (ERG) was founded in 1983 and now serves more than 10,200 members in 40 chapters across the U.S. It’s an independent organization of AT&T employees and retirees dedicated to serving the veteran and active military community.

The ERG creates an instant community for veterans joining the company and involves them in outreach, philanthropy and volunteer opportunities – including ways to refer fellow veterans for jobs at AT&T. Members of this ERG serve as career ambassadors and represent AT&T at veteran career events.

At AT&T’s 8th annual National ERG Conference in September 2016, the AT&T Veterans-Washington State chapter was recognized for its Operation Santa program, which supports homeless vets and those in VA hospitals and retirement homes during the holidays.

Awards and Recognitions

2016 awards include:

  •  Ranked No. 5 on DiversityInc’s Top 10 Companies for Veterans list
  • Ranked No. 24 on G.I. Jobs/Victory Media’s Top 100 Military Friendly Employers list
  • Ranked No. 44 on G.I. Jobs/Victory Media’s Top 100 Military Spouse Friendly Employers list
  • Ranked No. 44 on Military Times’ Best for Veterans Employer list
  • Named to US Veterans magazine’s Best of the Best – Top 10 Veteran-Friendly Companies list
  • Named to US Veterans magazine’s Top 10 Supplier Diversity Programs list

Support for Organizations

Examples of our support include: 

Blue Star Families

AT&T supports veterans and military families through many financial contributions, programs and collaborations with organizations dedicated to service men and women. We support Blue Star Families at their networking events for military spouses and in their mission to honor and empower military families through no-cost programs available to members nationwide.

Cell Phone for Soldiers

AT&T has a long-standing mission to connect members of our nation's military with their loved ones back home. Initiated in 2004, and expanded through financial support from AT&T, Cell Phones for Soldiers is a non-profit that uses funds from recycled cell phones to buy prepaid phone cards for our service men and women, helping them connect with their families.

Supporting Veteran-Owned Business

Since 1968, the AT&T Global Supplier Diversity organization has connected certified diverse service-disabled veteran-, minority-, women-owned business enterprises with opportunities to provide products and services to AT&T around the world. We are committed to working with veteran-owned suppliers through our mentoring programs. 

AT&T Scholarship Programs

In 2016, AT&T continued to offer executive-level scholarships to diverse suppliers, including veterans, as part of our commitment to provide educational support to diverse-owned businesses. Five scholarships were awarded nationally to diverse-owned business representatives to attend an executive training class. Classes were offered through the following programs:

  • The Advance Management Education Program (provided by National Minority Supplier Development Council)
  • Building a High Performing Minority Business Program (provided by Tuck School of Business at Dartmouth
  • Tuck-WBENC Executive Program (provided by Women’s Business Enterprise National Council)

The AT&T Business Growth Acceleration Program

The AT&T Business Growth Acceleration Program provides mentorship to a select group of qualified business leaders, including veterans. The program focuses on improving participants’ business operations and enhancing their abilities to win corporate contracts. The practical, hands-on learning approach enables each participant to immediately apply concepts learned to their individual business challenges. During 2016, the program was led by the John F. Kennedy Institute of Entrepreneurial Leadership and there were 12 graduates from this AT&T-sponsored JFK University Business Growth Acceleration Program.

To learn more about supporting our troops, visit

Updated on: Aug 17, 2017