Protecting You From Unwanted Calls

Mobility /

AT&T is providing AT&T Phone Call Protect to phone customers to alert users if a call is suspected spam and block unwanted calls.

Finally, you’ve sat the entire family down to enjoy a nice dinner when the phone rings. Wanting to make sure you don’t miss someone important you answer only to hear that “you’ve just won a cruise,” or “you can be the proud owner of a new vacuum.”

It’s happened to all of us. In fact, U.S. consumers received an average 2.4 million robocalls per month in 2016! 1

Luckily, we have a few features to help protect you from unwanted calls.

Through AT&T Call Protect our wireless customers have been able to detect and block unwanted calls for nearly a year, and starting today the same great protection is available to AT&T Phone customers while at home with AT&T Phone Call Protect.2 This free service will also alert you if a call is suspected spam and allows you to unblock numbers you specify.

AT&T Phone customers can also block unwanted calls from up to 100 numbers by pressing *613 after their most recent unwanted incoming call. You can set-up and edit a call block list online through your myAT&T account.

You can learn more about AT&T Phone Call Protect here.

Since 2016, we have blocked over 2.8 billion robocalls through a combination of AT&T Call Protect and our analytics-based blocking program. Our analytics-based program detects illegal robocallers through network data analysis and stops the call.

It’s a priority for us to give you more control over unwanted calls and security threats. Together, we can say goodbye to unwanted calls (and dinner interruptions!).

 

1Robocall Strike Force Report 2016

2Available only to AT&T Phone customers.  Req’s customer opt-in and activation through myAT&T via desktop or on myAT&T App.  Service may inadvertently block wanted calls or misidentify other calls.  Suspected spam calls may include service messages or other permitted calls.  Settings may be adjusted in myATT.  May not be compatible with all applications or services.  Service not guaranteed.  Subject to AT&T Phone Terms of Service and AT&T Privacy Policy, go to att.com/legal/terms.uverseAttTermsOfService.html

3*61 Block up to 100 valid 10-digit, unknown or 800 numbers.That’s 5 times more than ever before.