Ways to take action and answers to questions about fraud and cybersecurity.
Key Terms & Definitions
Phishing is a common trick scammers use to "fish" for your information using fake emails and websites. The sites ask consumers to enter financial or personal information.
This is the text messaging (also known as SMS messaging) equivalent to phishing, using text messages to deliver fake website links to your phone.
Slamming and Cramming
Scammers call and misrepresent themselves and then start asking for account information. They will take that information to make unauthorized changes to your phone service.
International Area Code Scam
In this scam, a message tells you to call a phone number with an 809, 284 or 876 area code. The area code is actually for a number outside the United States, often in Canada or the Caribbean, which charges the customer for placing the call.
E-mail Viruses, Worms and Malware
Viruses, worms and malware are computer programs that can be destructive to computers. Bad guys can hide these things in email attachments or web links, activating as soon as the customer opens the file.