Our thoughts are with everyone affected by the recent tornadoes in Alabama and Georgia.
In the wake of these devastating tornadoes, AT&T is bringing in network equipment, relief supplies and mobile charging stations for area residents. We have also contributed to the Governor’s Emergency Relief Fund (GERF), which supports individuals and families recovering from severe weather and natural disasters in Alabama.
Learn more about our support here.
Learn more about our contribution to the Governor’s Emergency Relief Fund here.
Helping You Plan
Business Continuity handbook
Troubleshoot your AT&T internet or U-verse TV using our diagnostics tool to receive updates and for service status.
Learn what to do if you experience temporary interference with your DIRECTV reception.
Go to our AT&T store locator map to find the store closest to you and its operating hours.
Let AT&T help you stay connected before, during, and after an emergency. Disaster FAQs here.
AT&T Disaster Response Program keeps customers connected during hurricane season.
AT&T's NDR Plan has three primary goals:
- To route non-involved telecommunications traffic around an affected area.
- To give the affected area communications access to the rest of the world.
- To recover communications service to a normal condition as quickly as possible through restoration and repair.
Securing the Enterprise: Inside AT&T's Network Disaster Recovery Exercise:
Click to watch a short documentary that describes the quarterly drills conducted by AT&T's Network Disaster Recovery team. During these exercises, the team tests plans to restore vital communications in the wake of natural and man-made disasters.