- Our customers, suppliers and investors are diverse; we serve them best when our workforce is diverse and when a focus on diversity and inclusion (D&I) is embedded in all of our business practices.
- We focus our diversity and inclusion efforts in 4 areas: workforce, suppliers, markets and communities.
- More than 130,000 employees are members of our 12 employee resource groups (ERGs) and 12 - 7 domestic, 5 International- employee networks (ENs); they focus on personal and professional development, community outreach and support of the business.
- Organizations that examine diversity practices consistently rank AT&T among the best. We receive multiple awards in these areas annually.
- Diversity and inclusion not only drive innovation that makes us a stronger company--they also serve to connect people from different cultures and backgrounds. We realize that simply working side by side is no longer enough. Instead, we must actively seek and share unfiltered experiences, moving from tolerance to understanding.
We focus our diversity and inclusion efforts in four areas: workforce, suppliers, markets and communities.
Diversity and inclusion are essential to our culture and our success. It drives innovation by allowing a wide range of viewpoints to be heard and considered.
Each year on our companywide Employee Engagement Survey, our 270,000 employees give us the highest rankings for our commitment to diversity and inclusion.
We think it’s important to do business in the preferred language of our customers.
We have more than 3,000 sales and service reps who serve customers in languages other than English.
We also have more than 800 retail stores where employees can help customers in Spanish.
We have two websites where customers can get information in languages other than English:
Overall, our workforce is 32 percent female and 43 percent people of color.
In 2016, almost 9 of 10 employees who were female or people of color have been with the company for a year or longer.
More than 130,000 employees are members of our 12 Employee Resource Groups (ERG), three domestic and four International Employee Networks; they focus on personal and professional development, community outreach and supporting the business.
We have resource groups for African Americans, veterans, women, LGBT, Latinos, Asians and others.
These groups focus on:
- Supporting their communities.
- Professional and personal development.
- Driving the success of the business.
In 2016, ERG members logged more than 383,389 volunteer hours and distributed nearly $700,000 in scholarships (as of September 2016).
- They were responsible for thousands of staffing referrals.
Our Joint Diversity Council (JDC) includes the national presidents of the ERGs and members of the AT&T Diversity and Inclusion team. The JDC looks at issues, opportunities and best practices at the company.
We have professional networks for groups located both internationally and in the U.S.
Our international networks include groups for women, LGBT, business professionals, and parents.
Our domestic network aims to grow the business acumen and leadership pipeline of women in specific disciplines (like finance).
AT&T is among the world's leading companies when it comes to identifying and doing business with diverse suppliers.
We ranked No. 2 in DiversityInc’s 2017 “Top 10 Companies for Supplier Diversity.”
Since 1968, we’ve connected certified diverse businesses – including enterprises owned by minorities, women, and disabled veterans (MBE, WBE and DVBEs) – with opportunities to provide products and services to AT&T around the world.
We challenged ourselves to allocate at least 21.5 percent of our annual procurement spend to diverse suppliers.
Through our Prime Supplier Program, AT&T suppliers must meet diversity goals. Since 1989, the AT&T Prime Supplier Program has been instrumental in helping our prime suppliers use more businesses owned by minorities, women and disabled veterans in their supply chain.
Our Meet the Prime matchmaker is a series of events targeting key prime suppliers in strategic and emerging markets to engage in one-on-one interviews with qualified diverse suppliers.
AT&T is committed to supporting the Hispanic community both in the U.S. and Mexico and helps keep Hispanic families connected.
We have bilingual representatives at more than 800 of our retail stores nationwide, and tailoring calling and data plns to their needs.
HACEMOS, AT&T’s Hispanic Employee Resource Group, has more than 10,000 members dedicated to improving Hispanic communities and career advancement.
AT&T is committed to supporting projects that strengthen the African-American community.
We support and lead programs like the Nation’s Football Classic, 28 Days and Inspired Mobility to connect with African-American communities around the country.
Community NETwork, AT&T’s African-American Employee Resource Group, is comprised of more than 11,000 employees in 40 chapters across the U.S.
AT&T is committed to supporting projects that support the Asian community.
We currently provide customer support in more than 160 languages including Japanese, Korean, Mandarin, Vietnamese and more
There are three Asian Employee Resource Groups
- InspirASIAN (formerly APCA — The Asian Pacific Islanders for Professional and Community Advancement) is dedicated to creating alliances that enhance professional and leadership opportunities for its members to benefit both AT&T and the community. Through education and membership development, the organization seeks to increase diversity awareness within the corporation and community, promote organizational growth and influence issues that impact Asian Pacific Americans.
- OASIS — The Organization of Asian Indians at AT&T provides its members with opportunities for self-development, professional enhancement and networking, while supporting the company's business goals.
- FACES — The Filipino American Communications Employees of AT&T fosters understanding and appreciation of all cultures and a posture of valuing differences. Each year, FACES provides scholarships for underprivileged children in the Philippines.
AT&T Has a History of Promoting Diversity and Prohibiting Discrimination
In 1975, AT&T became one of the first major American corporations to adopt a policy prohibiting discrimination against employees based on sexual orientation.
Established in 1987, LEAGUE at AT&T (Lesbian, Gay, Bisexual, Transgender and Allies Employees at AT&T) is the oldest LGBT Employee Resource Group (ERG) in the nation.
Adopted in 1998 one of the first domestic partner benefits programs for LGBT employees.
In 2006, we were one of the first U.S. corporations to offer Transgender-inclusive health care benefits.
AT&T was one of hundreds of employers who signed onto a friends of the court brief at the U.S. Supreme Court to support the business case for marriage equality.
Ranked #6 in DiversityInc’s “Top 10 Companies for LGBT Employees” in 2016.
In 2015, AT&T signed the Amicus Brief asking the Supreme Court to reverse the decision held in the United States v. Windsor and recognize same-sex marriag in all states.
Named one of the “Best Places to Work” by the Human Rights Campaign (HRC) for the 114h consecutive year, receiving a perfect score from 2004-2017 on the Corporate Equality Index for its fair treatment of LGBT employees.
AT&T understands that accessibility is more than a word; it’s a commitment to connect people to the world around them.
We’re improving accessibility through advanced technology.
In 2012, we launched our Corporate Accessibility Technology Office.
We think it’s important that companies make real efforts to ensure their products and services are accessible to everyone.
We support the concept of “Universal Design” to consider accessibility and usability in the design and development of new communications products and services.
We’ve created an accessible process to apply for a job at AT&T and targeted job recruitment efforts to assist people with disabilities, including veterans with disabilities.
AT&T’s Employee Resource Group The IDEAL—Disability Advocates provides understanding, awareness and resolution of the challenges facing individuals with disabilities.
For nearly 100 years, we’ve supported active military personnel, their families and veterans.
We make charitable donations, volunteer time, sponsor events, promote our job opportunities and maintain policies that support employees who are members of the Reserve and Guard when they’re called for training and active duty.
We engage with veteran job seekers through programs and activities led by our Military Attraction Team, Veterans Employee Resource Group (ERG) and local external affairs partners.
In April 2013, we announced that we had set a goal of hiring 5,000 veterans and their family members into career opportunities over the next five years, consistent with our commitment to equal employment opportunities. In November of 2013, we doubled the five year commitment to 10,000. In 2016, we fulfilled that commitment to hire 10,000 veterans two years early.
AT&T supports Blue Star Families and their networking events for military spouses and the Wounded Warrior Project in their mission to honor and empower warriors through no cost programs available to members across the country.
AT&T Supplier Diversity’s Operation Hand Salute protégé program is a groundbreaking national mentoring program that helps veteran business leaders with service disabilities improve their business operations and enhance their ability to win corporate contracts.
On our military jobs website, http://att.jobs/military, veterans can ask for help with finding positions that would be a good fit for them.
Organizations that examine diversity practices consistently rank AT&T among the best.
In 2016, for the seventh consecutive year, DiversityInc named AT&T one of the "Top 50 Companies for Diversity (#4). We were also named a "Top 10 Company for Supplier Diversity (#2), LGBT (#6), Employee Resource Groups (#1), Recruitment & Retention (#1), and People with Disabilities (#7), Veterans (#5) and Mentoring (#4).
The Human Rights campaign has given AT&T a score of 100 since 2004.
U.S. Business Leadership Network awarded AT&T a 100% on the Disability Equality Index in 2016.
Best Workplace for Diversity by Fortune. They also recognized AT&T as a Best Workplace for African-Americans.
In 2016, Military Times selected AT&T as a Best for Vets Employer.
Top Company for Latinas by LATINAStyle in 2016.
90% Corporate Inclusion Index, Hispanic Association on Corporate Responsibility in 2016.
Disability Matters honored AT&T in the Step to Success category.
We were named a Top 50 company for Executive Women by the National Association for Female Executives in 2016.
Black EOE Journal recognized AT&T on their 2016 Best of the Best list for Top Diversity Employers, LGBT-Friendly Company, Disability-Friendly Employer and Top Supplier Diversity Programs.
Diversity MBA Magazine ranked AT&T on their 2016 Best Places for Diverse & Women Managers.
Asia Society has named AT&T a Best Employer for Promoting Asian Pacific Women/Diversity. In additions, they recognized AT&T as a Best Practice Company for Diversity, Market Opportunities and Profit & Loss Leadership Development.
Chairman & Chief Executive Officer