STARTEK Speeds Client Activations by Moving to AT&T Cloud
GREENWOOD VILLAGE, Colo., March 11, 2014 – STARTEK, a leader in business process outsourcing, is using AT&T* cloud services to create a highly-secure suite of ‘industry leading’ cloud solutions that will speed STARTEK’s ability to provide services to new and existing customers.
AT&T’s cloud, data centers and storage solutions allow STARTEK to save time and resources initiating new clients and contact center locations by scaling on demand. The new solutions reduce the time it takes to light up network and compute capacity for new STARTEK clients by as much as 75%, with existing clients being able to scale new services in as little as eight hours. STARTEK will also power its STARTEK@Home platform a virtual contact center platform that allows agents to work from home though broad access to applications and connectivity available in AT&T’s managed cloud.
“AT&T’s cloud services will dramatically change our business. We can serve our clients better thanks to the speed-to-market advances as well as efficiencies gained by running our business on state of the art technology platforms” said Patricia Hain, SVP, Information Technology, STARTEK. “It also provides them with an additional level of security and reliability.”
For more information on AT&T and STARTEK, please visit the AT&T Networking Exchange blog.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About STARTEK
STARTEK (NYSE: SRT) is a business process outsourcing and IT-enabled service company with over 11,000 employees we call Brand Warriors. Our mission is to enable and empower our Brand Warriors to promote our clients’ brands every day which brings value not only to our clients but also to our stakeholders. We serve a variety of industries including: financial, communications and media, technology, retail and a rapidly expanding STARTEK Health division. STARTEK currently supports customers through all contact channels by providing a comprehensive suite of BPO capabilities STARTEK is headquartered in Denver, Colorado and has contact centers strategically located around the world to offer the best solution to meet client demand. Additional information is available at www.startek.com.
About AT&T
AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation’s most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company’s suite of IP-based business communications services is one of the most advanced in the world.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com/aboutus or follow our news on Twitter at @ATT, on Facebook at http://www.facebook.com/att and YouTube at http://www.youtube.com/att.
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4G LTE speed claim based on national carriers’ average 4G LTE download speeds. Reliability claim based on data transfer completion rates on nationwide 4G LTE networks. 4G LTE availability varies.
