AT&T Hiring More Than 3,000 Retail Employees
DALLAS, Texas, April 2, 2014 — AT&T* will hire more than 3,000 retail sales and sales management employees nationwide over the next several months. The new employees are needed to meet increased customer demand in the company’s growing retail business.
“AT&T’s award-winning retail team is focused on delivering an extraordinary customer experience with every interaction,” said Paul Roth, president of retail sales and service for AT&T Mobility. “We are pleased to invite more people to join the AT&T family and add to an already amazing team.”
“Creating a great retail experience starts with a knowledgeable and friendly team. Our customers expect a high level of service when they walk into our stores, so we are investing in our workforce to ensure we are providing just that,” added Roth.
AT&T’s Commitment to Hiring and Training
AT&T jobs are among the best in the world. Full-and part-time positions provide highly competitive wages and benefits. The company also offers many opportunities for professional development and education, and provided more than 20 million hours of employee training in 2013.
With 243,000 employees, AT&T is one of the largest employers in the country. It continues to hire in growth areas including wireless, video, cloud services, sales and mobility applications. AT&T is also committed to diversity and veteran recruiting.
It takes great people to deliver great service. AT&T’s focus on the customer experience has led to industry honors. The company recently outperformed competitors for the second time in a row in studies measuring customer service and the wireless purchase experience. J.D. Power awarded AT&T the “Highest Ranked Customer Service Performance Among Full-Service Wireless Providers” and “Highest Satisfaction with the Purchase Experience among Full-Service Wireless Providers” in their 2014, Volume 1 studies.1
More information on AT&T job openings can be found at www.att.jobs.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
1AT&T received the highest numerical score among full service wireless providers in the proprietary J.D. Power 2013 (Vol. 2) and 2014 (Vol. 1) Wireless Customer Care Full Service and Full Service Wireless Purchase Experience StudiesSM. Study based on 7,195 (Customer Care) and 8,525 (Purchase Experience) consumer responses measuring 4 full service wireless providers and measures opinions of consumers who purchased a wireless product or service within last 6 months. Proprietary study results are based on experiences and perceptions of consumers surveyed July-December 2013. Your experiences may vary. Visit jdpower.com.
AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation’s most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company’s suite of IP-based business communications services is one of the most advanced in the world.
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Cautionary Language Concerning Forward-Looking Statements
Information set forth in this press release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results might differ materially. A discussion of factors that may affect future results is contained in AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this news release based on new information or otherwise.