Corporate Responsibility Reporting

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Connecting to good is a daily commitment, and so is tracking and measuring our progress. We detail our ESG performance and impact through robust public reporting, including our annual Corporate Responsibility Summary, detailed issue briefs, and the comprehensive resources below.





Our issue briefs provide a detailed view of topics identified as most important by our stakeholders. They are a supplement to our annual Corporate Responsibility Update.

To locate our responses to the topics and standards within the Global Reporting Initiative (GRI) guidelines, please reference this index.

View the Index

We monitor numerous key performance indicators (KPIs) to measure our year-over-year progress.



View our most recent response to the CDP Climate Change survey, which aligns with TCFD recommended disclosures.


We’re aligning with the United Nations Sustainable Development Goals (SDGs) to tackle some of the world’s greatest challenges.

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We engage stakeholders to identify and prioritize topics most important to them and to our business success.

See how our network — customers, employees, supply chain and communities — are interconnected.

View our Value Chain


Spend to Suppliers Who Track GHG Emissions

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And have GHG goals as of 2018.





Savings Realized in Annual Energy Costs

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 From ~28,600 energy projects in 2018



Hours of Training Spent by Employees

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Dedicated to skills transformation in 2018





Recycled or Refurbished Devices

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Since 2007 from DIRECTV, U-verse, broadband and mobility 


Vehicles Removed

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from domestic fleet in 2018


Spent with Businesses Owned by Minorities

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In 2018, including women, service-disabled veterans and LGBTQ+ people 


Schools Impacted by ESCULEA+

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In 9 Latin American countries in 2018

Progress Towards Our Goals

As we near or reach attainment on several of our goals, we’ll be setting our sights even higher – identifying new measures that continue to push us and reflect the direction of our evolving business.

A commitment to addressing environmental, social and governance (ESG) issues is embedded at every level of our company, including Board oversight, officer-level involvement and a team of dedicated CSR professionals who engage leaders across the business.




Foundational policies put our values into action and detail our commitments to ethics, diversity, privacy, the environment and our communities.



Our history of innovation is a story about people from all walks of life coming together to improve the way we interact with one another and the world around us. Today, we’re a leader in diversity with a commitment to fostering an inclusive culture.

Diversity and Inclusion Reports