Artificial Intelligence & Data Science
We’re infusing AI into every part of our business to transform how we operate and how we connect our customers. We’re focusing on three main areas of AI integration to fuel customer-focused innovation.
Employee Engagement
Our employees are using AI tools to reduce busy work and repetitive tasks, freeing their time to think more strategically about how we can serve our customers and meet our business goals.
Network Operations
We’re training AI models on network data to predict, mitigate, and reduce incidents in our network. That means more reliable connectivity across our converged wireline and wireless network nationwide.
Industry Growth
We participate in industry groups, academic organizations, and open-source communities to bring the telco industry into the age of AI.
Why are we doing all this? To build better experiences for our customers, higher efficiency for our employees, and more value for our shareholders.
Artificial Intelligence & Data Science Stories
