AT&T Waiving Overage Charges For Those Affected By Flooding in Southeast Texas
To keep AT&T wireless and AT&T PREPAID customers in areas directly affected by the flooding in Southeast Texas connected during this difficult time, we’re providing unlimited talk, text and data access by issuing credits and waiving overage charges. This offer is for customers based in 248 specific zip codes and runs from 12:00AM on September 20, 2019 through 11:59PM on September 24, 2019.
AT&T will apply the credits and waivers automatically for AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in directly impacted zip codes* at this time. Customers in these areas may still receive alerts during these dates, but accounts will reflect the credits and/or waived data, voice and text charges.1
1 Location based on billing address for AT&T wireless customers and phone number for AT&T PREPAID customers. Credits will post in 2-3 billing cycles for AT&T wireless customers and within 30 days for AT&T PREPAID customers. Applicable taxes may be estimates and may include administrative and government fees. Dates based on local time zones.
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