Aiming for Better Customer Care
![customer_service_call_946x432.jpg](/ecms/dam/snr/2016/July%202016/customer_service_call_946x432.jpg)
AT&T SVP Vicki Jones explains how the company tracks and measures customer service and is seeking to turn customer care into a service differentiator.
Click here to watch the video on Light Reading.
AT&T SVP Vicki Jones explains how the company tracks and measures customer service and is seeking to turn customer care into a service differentiator.
Click here to watch the video on Light Reading.