Holiday Shopping Hard Ball
With the upcoming holiday season and Small Business Saturday® only a few days away, many small business owners have most likely coached their teams on how to provide great customer service.
Good customer service is at the heart of what it means to be a small company, but we have a few pieces of advice if you want to be on the cutting edge. This guide offers ideas on how to improve your service and accelerate your growth.
Here are four tips:
- Create a Dialogue
- Extend Special Offers
- Empower Your Employees
- Help Customers Find You
Another tip to consider is community involvement, which can also pay off for small businesses in the long run. Check out the infographic below to get the full download.