J.D. Power Ranks U-verse Highest
Consumers rate AT&T U-verse® TV highest overall TV providers in customer satisfaction in the North Central region, according to the J.D. Power 2013 U.S. Residential Television Service Provider Satisfaction StudySM released today.
AT&T U-verse ranked “Highest in Residential Television Service Satisfaction in the North Central Region” in a study that evaluates performance and reliability, customer service, cost of service, billing, programming and communication.
"Our focus is to provide the best experience for U-verse customers every step of the way, whether you’re ordering service, getting U-verse installed or watching TV at home or on the go," said Lori Lee, senior executive vice president, AT&T Home Solutions. "We offer customers a unique experience you can’t get from other TV providers, which is why we’re the fastest growing TV provider in the country. Our work doesn’t stop here. We have much more in store for U-verse TV customers."
To learn more the about the J.D. Power 2013 Residential Television Service Provider Satisfaction StudySM and the several service enhancements AT&T announced over the past year, continue reading the complete news release.