Have you ever spent too much time on hold with a company? Have you left them a voicemail without receiving a call back? That can be very frustrating. Wouldn’t it be much faster and easier to send the company a text message and have them reply? Now you can.

We’re launching AT&T Landline Texting, a new service that lets businesses and government agencies send and receive text or multimedia messages using their landline or toll-free phone numbers. They can use a web, mobile, or desktop app to text their customers from a business phone line.

Read more on the Networking Exchange Blog.