Leadership: John DonovanCEO of AT&T Communications

2018 Revenues: More than $170 Billion

We’re a world leader in communications and technology, redefining how you engage with media and entertainment.

AT&T Communications builds human-first technology that puts our consumer and business customers first. We deliver, and continue to invent new ways to deliver, captivating entertainment that creates emotional connections and brings us all closer. We also design intelligent solutions that power businesses in near real-time. And we innovate to drive progress—connect smarter cities, live healthier lives—and build something bigger than platforms and infrastructures.

With our recent merger with Time Warner, we plan to create the best entertainment and communications experiences in the world.

AT&T Communications is made up of AT&T Business, Mobility & Entertainment, and Technology & Operations.

AT&T Business

In a world where the pace of business continues to accelerate, AT&T’s edge-to-edge technologies provide near real-time intelligence from every corner of your business, enabling you to sense and adapt to change like never before.

Our customers represent a diverse group – from the Fortune 1000 businesses to mom-and-pop stores down the street, from companies that manufacture and transport to companies that provide public services and save lives. One thing they all have in common is they are real businesses with real business challenges, striving to compete and grow while improving how they sell their services and delight their customers.

AT&T Business Solutions generated nearly $37 billion in revenue in 2018 – more than 21% of the company’s total revenue for the year.

Our global IP network is one of the world’s most advanced and powerful global backbone networks. Our services connect businesses in more than 200 countries and territories. Together these businesses represent 99% of the world’s economy.

We’re the largest U.S.-based provider of fiber for business services. There are over 500,000 U.S. business buildings lit with AT&T fiber, and we’re adding thousands more each month. Within those buildings, AT&T now enables high-speed fiber connections to over 2.2 million U.S. business customer locations. And if you count businesses near our fiber network, that number quadruples. Nationwide, more than 8 million business customer locations are on or within 1,000 feet of our fiber.*

We serve nearly all the Fortune 1000 and:

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We’re at the heart of digital transformation – providing solutions and technology that help our customers create new experiences, and we bring a wealth of expertise to the table as we have been transforming our business for years.

We’re in a perfect position to help companies compete in the new digital world. We can integrate their infrastructures, systems and processes and bring everything together edge-to-edge – from end-points to connectivity to cloud – all wrapped in security.

We offer tailored products and platforms through our highly secure business solutions. They include Enterprise Mobility, Internet of Things (IoT), Ethernet, VPN, Cybersecurity, AT&T NetBond® for Cloud, Voice & Collaboration, AT&T SD-WAN and AT&T FlexWareSM. We use an integrated approach to serve business needs.

Businesses are leading the 5G revolution, and we’re giving our business customers a full 5G toolbox. Our approach to 5G in business isn’t focused on just one solution, but instead brings multiple pillars that reflect our customers’ diversity and needs. Real solutions that we’re bringing to the market today.

We’re building our networks to allow fiber-based connectivity and LTE to work efficiently in parallel with 5G solutions, maximizing the impact of a business’s transformation. Our standards-based approach comes to life via 3 main service pillars:

We’re also a leader in first-responder connectivity. We’ve been enabling and innovating public safety communications for more than 140 years. And we’re taking this to a new level as we bring FirstNet to first responders across all 50 states, 5 territories and the District of Columbia. Created with oversight of public safety and the federal government, FirstNet exists to strengthen communications capabilities of first responders across the country, improving efficiency and safety for all.

As the nationwide public safety communications platform, FirstNet is forever changing the way first responders think about and use communications. Since its launch, FirstNet has been reliably supporting public safety’s response of emergency situations, including hurricanes, tornadoes, wildfires, active shooter situations and more. And its early impacts have been real, tangible and, at times, lifesaving. Learn more.

AT&T Mobility & Entertainment

People want access to premium content – whenever and wherever they want it. They want flexibility through integrated offers, better value and competitive alternatives to cable. We connect you with more of everything you love—friends, family, entertainment and experiences—across TV, mobility and internet.

Our recent merger with Time Warner, renamed WarnerMedia, will create even more value and innovation for our customers:

We have offerings for nearly every customer segment – from our DIRECTV NOW streaming service to premium TV through our DIRECTV and U-verse brands. We’re providing new offerings, such as WatchTV, our $15 lean bundle without sports-only or local channels which is available at no extra charge to our wireless customers on eligible unlimited plans – with more to be launched soon.

Our mobile customers will experience new content – such as personalized programming packages, many of which will draw on Time Warner’s world-class library to top movies and shows.

We’ll create new experiences and features to help people access the content they want to watch, delivered via our upgraded, next-generation video platform.

We’re on track to reach more than 50 million customer locations with an internet connection of 50 Mbps or more sometime after 2020.

Video

Today, we're the largest provider of pay-TV in the U.S. and one of the largest in the world. In the U.S., our entertainment services include DIRECTV, DIRECTV NOW, U-Verse TV, and WatchTV.

DIRECTV NOW is our nationwide streaming video product, which offers great content and flexible pricing packages. Our innovative software-based technology powers easier, faster upgrades to more of the entertainment you want most. 

Mobility

Customers throughout the U.S. and its territories benefit from the nation’s fastest wireless network** as well as the nation’s best wireless network according to the America’s biggest test.***

Our 4G LTE network now covers over 400 million people in North America, giving consumers and businesses across the U.S. and Mexico an unmatched, seamless, cross-border network experience.    

And we’re the only U.S. carrier that has a standards-based, mobile 5G network live in parts of a dozen cities – Atlanta, Charlotte, Dallas, Houston, Indianapolis, Jacksonville, Louisville, New Orleans, Oklahoma City, Raleigh, San Antonio and Waco.

Early this year, we’ll keep our 5G momentum going, with plans to introduce mobile 5G in parts of Chicago, Las Vegas, Los Angeles, Minneapolis, Nashville, Orlando, San Diego, San Francisco, and San Jose. From these 21 cities, we’ll continue to expand.

The promise of mobile 5G is like having fiber to each mobile device. It’s faster speeds and better network performance with lower latency for new applications such as virtual reality, driverless cars, immersive 4K videos, smart cities and much more.

We’re executing our 5G Evolution plans now by launching in parts of more than 140 markets. Our 5G Evolution work will pave the way to the next-generation of higher speeds for customers.

We connect millions of devices and sensors—such as smartphones, connected cars and asset management devices—to our network.

Our high-speed mobile network is at the heart of our mission to connect people with their world from virtually anywhere. We combine premium entertainment and unlimited wireless data plans on our premier mobile data network to bring you greater value.

Internet

We know the importance of a quality connection. Today, our fiber-enabled broadband network delivers blazing-fast internet speeds to homes and small businesses.

Our 100% fiber network is growing. We market our ultra-fast fiber service to more than 8 million customer locations across parts of more than 80 metros today. And we’ll reach 14 million U.S. customer locations by mid-2019.

Our broader high-speed internet service covers more than 60 million U.S. customer locations.

Technology & Innovation 

We’re constantly innovating alongside the top players in the industry to create new experiences and technologies for you. We’re adopting new technology as we move toward the future of connectivity and 5G. We’re looking to connect more devices faster, with lower latency, more data and better battery life. AT&T is laying the groundwork for technology infrastructure that will fundamentally change the way the world lives and works.

We have a software-defined network platform that’s transforming our company and enhancing the solutions we offer customers around the world. We expect to reach our goal of virtualizing 75% of our network by 2020.

And our labs and Foundry locations are pushing the boundaries of technology daily.

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AT&T Labs creates advanced technologies that just begin to scratch the surface of SDN and NFV possibilities. Our researchers look beyond what already exists to invent disruptive technologies that will drive future innovations. AT&T Labs draws on our more than 140-year heritage of innovation.

AT&T Foundry connects cutting-edge innovators and technologies to bring you new products and services. We have 6 Foundry locations throughout the world. We opened a Foundry for Connected Health in Houston. The team there focuses on mobile caregivers, business IoT solutions, clinical health, and in-home help for the independent elderly. The goal? Help take the current healthcare ecosystem into the future.

The AT&T Drive Studio™ is the first connected car innovation center in the U.S. opened by a wireless carrier. And we’re inviting the world's most innovative companies and developers in. The Drive Studio engineers end-to-end, fully integrated connected car solutions – all in one location. With the new and enhanced AT&T Drive™ platform, we’re working with auto companies across the globe to elevate the driving experience by improving safety, diagnostics, entertainment and security.

AT&T has 8 Nobel Prizes in its heritage, and our team earns an average of more than 5 AT&T-issued patents, U.S. and foreign, each business day.

*The nearly 2.2 million U.S. business customer locations, in which AT&T provides high-speed fiber connections, is included within the 8 million U.S. business customer locations on or within 1,000 feet of our fiber.

**Based on analysis by Ookla® of Speedtest Intelligence® data average download speeds for Q1 2019.

***Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.