Robocalls can be more than a nuisance. They can also be bad guys trying to get your money or personal information. Watch this video to learn more about robocalls and what you can do to help stop them.

  1. Robocalls are automated phone calls meant to deliver a prerecorded message. Some are legal, like from politicians or charities, and as long as they follow certain rules you can’t block them. But others are bad guys trying to scam you by using your personal information.
  2. At AT&T, we’ve blocked or labeled more than 16 billion robocalls since 2016 – 6 billion in 2020 alone. Using an analytics system, we block fraud calls from reaching your phone and label other types of robocalls so you can choose to answer or not. We are also leading the way on new caller ID technology that will validate calls allowing you to better identify bad guys ‘spoofing’ numbers to get you to answer.
  3. You can also help stop robocalls by doing three things: Stop, Think, Act.
    • Stop – don’t automatically answer when your phone rings.
    • Think – if you don’t know the number, let it ring.
    • Act – report suspected robocalls. Here’s how:
    • Landline customers can also block calls
      • AT&T Phone (VoIP) customers can use a feature called Call Blocking to block up to 100 telephone numbers by simply dialing *61 immediately after the unwanted call.
      • Traditional landline customers can block up to ten numbers by dialing *60 after the unwanted call. This feature is called Call Block, Call Screening or Call Blocker, depending on where you live.

Another suggested option is using a call blocking service. AT&T Call Protect is automatically enabled on AT&T mobility lines at no charge, and it labels and blocks illegal robocalls. You can also download the free AT&T Call Protect app for more options.

AT&T Phone Call Protect is also available for digital home phones. You can learn more about that here.