Cognitive What do you want to do?
Get more from your smart device
Take advantage of wireless accessibility features
An array of wireless features — like dictation, speak passwords and video calling — can empower users with cognitive issues to stay on top of their lives.
Use tools like calendar, reminders and photos to manage daily life more effectively. Explore a universe of apps for additional support.
Turn on many of these features through the accessibility menu in settings, depending on your mobile device.
Watch the video below to see how accessibility features are improving one man’s life (2:23).
Get help with your account
Waive the fee for Dial 4-1-1 directory assistance
Dial 4-1-1 provides helpful dialing assistance for users to quickly and easily access local and national phone numbers and addresses on the go.
See if you qualify for waived per-call fees through the Directory Assistance Exemption Program. Some requirements for qualification are significant visual, cognitive or physical disabilities.
Manage your relationship with AT&T
Wireless customers can contact AT&T’s National Center for Customers with Disabilities to get answers to questions regarding equipment, accessories, features and services.
Contact AT&T's National Center for Customers with Disabilites: For voice calls, 866-241-6568, or for TTY calls, 866-241-6567, Monday through Friday, 7 a.m. to 7 p.m. PT.
Wire (or LAN) line customers can contact AT&T's Disability and Aging Center for help, including answers to questions about your account and information on discounts for directory assistance or local toll calls.
Contact AT&T's Disability and Aging Center: 800-772-3140, Monday through Friday, 6 a.m. to 6 p.m. PT, and 8 a.m. to 5 p.m. PT on Saturday. Learn more about our Disability and Aging Center.
Send and receive email
Learn more about email features
AT&T email offers keyboard-only navigation and keyboard shortcuts for a smooth navigation experience.