Identity Theft

Identity theft can be costly in time, money and personal reputation.
But there are steps you can take to help protect yourself.

How to Help Protect Yourself

  • Deter identity thieves by safeguarding your information. Shred documents and don’t share information.
  • Detect suspicious activity early by routinely monitoring accounts.
  • Review statements and your credit report.
  • Defend against identity theft as soon as you suspect it. Immediately contact potentially impacted accounts, close accounts that were tampered with, and place a fraud alert on your credit reports. Be sure to also file a police report and report the incident to the FTC online at Visit for more information.

A variety of services will monitor your credit reports for activity and alert you to account changes. Be sure to understand what services you are getting before you sign up.

Reporting Fraud or Identity Theft

Fraudsters can try to take advantage of you by phone, email, text or social media. If you think you are a victim of fraud, or someone tried to scam you, be sure you report it. You can contact the Fraud Department @ 800-337-5373.

If you have a general comment or question, not related to AT&T or your AT&T account, please share it here.

You may also report suspicious activity to the FTC and Anti-phishing working group.

To find out more about reporting fraud, check out our Resources page.

Did you know?

Major nationwide consumer reporting companies like Equifax, Experian, and TransUnion are required to give you a free copy of your credit report each year if you ask for it. Visit for more information.

Contact information for Equifax, Experian, and TransUnion is available in our Resources section.