Program Boosts the Customer Experience and Offers More Ways to Drive Growth

AT&T* is launching major enhancements to the AT&T Alliance Channel. Our solution providers asked and we listened. They now have more compensation options, support and access to AT&T accounts. This is just another example of our continued focus on indirect channels.

“With these enhancements, we are transforming the AT&T Alliance Channel. This will help both existing and new solution providers address their customers’ business challenges with our breadth of services,” said Zee Hussain, division president – AT&T Partner Solutions.

Solution providers can look forward to:

  • New ways to get paid: We’re now giving solution providers residual payments on wireline solutions, in addition to up-front payments. They can choose the compensation plan that works best for them.
    • For the first time, we’re also offering compensation on eligible mobile device upgrades.
  • Access to more AT&T accounts: We’re introducing deal registration. It will give solution providers the chance to sell to nearly all AT&T accounts.
  • Improved support: We’re bulking up our back-end support for solution providers, both pre- and post-sale. It’s now a more streamlined process to sell with AT&T, from contract signature to order implementation.
  • Simplified agreement: Signing up for the AT&T Alliance Channel will soon be even easier. We’re significantly simplifying our solution provider agreement. And sub-agents will no longer have to sign a separate agreement.

We work hand-in-hand with our solution providers to help them deliver the services they need to transform their customers’ businesses. Earlier this year, we selected several of them to participate in pilots, giving them early access to the enhancements. The goal was to test out different ways of going to market and doing business. Thanks to their feedback, we’re now making the best parts of the trials available to everyone in the AT&T Alliance Channel.

“Since the inception of the pilot, Presidio has seen a tremendous improvement on turn-around time for requests. Our opportunities have increased substantially with AT&T and we are getting solutions in front of our customers much quicker,” said Richard Oppedisano, vice president – Sales Operations at Presidio. Presidio was one of the many solution providers that participated in our pilots.

We’re looking to help boost our solution providers’ agility, creating more growth for them. And that’s something we’ve been focused on since day one. Indirect channels are more important to AT&T than ever before.

For more information about the AT&T Alliance Channel, go to

AT&T Partner Solutions includes AT&T Partner Exchange®, the AT&T Alliance Channel and ACC Business, which are the majority of our third-party distribution channels. With three unique channel programs, we’re bringing our agents and solution providers more flexibility in how they can work with us. We are fully committed to growth and investment in each of these channels.

*About AT&T

AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We offer the nation’s best data network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. Nearly 3.5 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at Follow our news on Twitter at @ATT, on Facebook at and on YouTube at


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**Claim based on the Nielsen Certified Data Network Score. Score includes data reported by wireless consumers in the Nielsen Mobile Insights survey, network measurements from Nielsen Mobile Performance and Nielsen Drive Test Benchmarks for Q1 + Q2 2017 across 121 markets.

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