Adding to our previous announcements to help customers in Fla., Ga., SC and NC displaced and impacted by hurricane Matthew, AT&T* is waiving data overage charges for additional affected customers and extending the end date for relief in the hardest hit areas. 

  • In these counties talk, text, and data usage from Oct. 11 through 16 will not result in overage charges for post-paid customers.**
  • For AT&T GoPhone customers, we’ll extend their payment date for voice and text service from Oct. 11 through Oct. 16. 
  • Customers may still receive data alert notifications during these protected dates, but billing will reflect the correct data charges. 

This applies to residents in the following counties: 

  • South Carolina: Darlington, Lee, Marlboro, Marion and Sumter 
  • North Carolina: Edgecombe, Greene, Harnett, Johnston, Moore, Nash, Wayne, Wilson

We are also extending the dates for previously outlined post-paid and GoPhone relief to Oct. 16 for the following counties still affected by storm impacts:


  • Bulloch
  • Candler
  • Charlton
  • Chatham
  • Evans
  • Glynn
  • Screven
  • Tattnall
  • Toombs

South Carolina

  • Beaufort
  • Clarendon
  • Charleston
  • Horry

North Carolina

  • Brunswick
  • Cumberland
  • Dare
  • Hyde
  • Pitt
  • Robeson


  • Chesapeake City
  • Hampton City
  • Isle of Wight
  • James City
  • Newport News City
  • Norfolk City
  • Poquoson City
  • Portsmouth City
  • Suffolk City
  • Surry
  • Virginia Beach City
  • Williamsburg City
  • York

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

** Customer location and usage waiver will be based on account billing address.

About AT&T                                      

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*Global coverage claim based on offering discounted voice and data roaming; LTE roaming; voice roaming; and world-capable smartphone and tablets in more countries than any other U.S. based carrier. International service required. Coverage not available in all areas. Coverage may vary per country and be limited/restricted in some countries.

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