ATLANTIC-ACM Customer Survey Places AT&T Wholesale Tops for Brand Reputation, Network Performance and Voice Value
DALLAS, Texas, Sept 25, 2013 – AT&T* picked up three major accolades at the ATLANTIC-ACM Awards for U.S. Metro Wholesale Carrier Excellence event yesterday at the COMPTEL PLUS Fall 2013 Convention & Expo in Orlando, Florida.
Competing in the Large Service Provider Group, wholesale buyers rated AT&T best in class for:
- Brand –reputation for quality
- Network Performance –network quality, availability and uptime
- Voice Value - overall strength in product quality and price competitiveness for Local Circuit-Switched Voice and for Voice over Internet Protocol
The annual Atlantic-ACM U.S. Metro Wholesale Report Card is an industry-wide study that gathers feedback directly from more than 1,800 individual provider reviews, rating the providers with which they work across key customer experience touch points, as well as quality and price competitiveness for the products which they purchase.
Commenting on the awards, José Gutiérrez, AT&T Wholesale Solutions and Access Management President said, “Winning any award is always very satisfying – especially ones that come from our customers. However, these three awards are particularly pleasing, as they are at the core of what we are most passionate about – delivering high performance and good value to our customers.”
AT&T’s metro offer portfolio includes end-to-end, reliable and highly secure Ethernet, IP and data options to support the capacity needs of wholesale customers. Through AT&T’s extensive U.S. domestic local network, customers can connect to one of the most advanced communications networks in the world, with innovative pricing solutions customized to meet metro data services needs. With AT&T’s local-to-global network, customers can combine metro services with AT&T long distance services for a complete service solution.
For the complete selection of AT&T Wholesale offerings, visit www.att.com/wholesale.
1AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation’s fastest and most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company’s suite of IP-based business communications services is one of the most advanced in the world.
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Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services to the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.