There are many things you can do to help protect yourself from fraud and keep your accounts and devices safe. A good place to start is with our top five security tips.
Top 5 Tips
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Additional Security Tips
|For increased security, add a passcode to your accounts that do not already have one and change any default passcodes to strengthen them. You can easily do this through your AT&T account management page or by contacting the customer service number on your bill.|
|Change “default” passwords on equipment and devices. Scammers know default passwords and leaving it unchanged leaves you open to hackers.|
|Only share information over the phone if you made the call to a number you know is right.|
|Ignore phone calls from numbers you do not recognize.|
|If you get a call and later realize it may not have been legitimate, contact the government agency or company to verify. Call the entity’s phone number found from a trusted source.|
|Only provide remote access to your computer when you have initiated the service call and know the company is legitimate.|
|Create multiple passwords to use on different websites.|
Fraudsters can try to take advantage of you by phone, email, text or social media. If you think you are a victim of fraud, or someone tried to scam you, be sure you report it. If the suspicious activity involves your AT&T account – contact the Fraud Department @ 800-337-5373.
If you have a general comment or question, not related to AT&T or your AT&T account, please share it here.
To find out more about reporting fraud, check out our Resources page.