Donovan is responsible for the bulk of AT&T global telecommunications and video services businesses, including AT&T Business, Mobility & Entertainment, and Technology & Operations groups. AT&T Communications is a wholly-owned subsidiary of AT&T Inc.
AT&T is a global leader in telecommunications with 100 million U.S. consumer connections and millions of businesses, from the smallest companies to nearly all of the Fortune 1000. It is the largest pay-TV provider in the U.S., with more than 25 million customers. It is also one of the largest wireless providers, with more than 140 million wireless subscribers and connections. The company provides high-speed internet connections to 60 million U.S. customer locations and ultra-fast fiber connections to more than 7 million customer locations in 67 markets. AT&T also provides global IP network services that connect more than 3 million businesses on six continents and delivers connectivity for more than 38 million connected devices.
Previously, Donovan served as Chief Strategy Officer and Group President – AT&T Technology and Operations. In that role, he led strategic planning for the company overall. Additionally, he led the company’s networks and technologies team, which has driven AT&T’s global leadership in the technological transition to software-defined networking – with a focus on virtualized or cloud-based network controls – as well as the company’s leadership in the move to 5G networks. In that role, he also oversaw the company’s global information, software development, supply chain, network operations, and big data organizations, as well as AT&T’s Intellectual Property group, Labs and Foundries.
Prior to that, Donovan served as AT&T’s Chief Technology Officer, overseeing the company's global technology direction and innovation road map.
Since joining the company in 2008, Donovan has expanded AT&T’s innovation program and the company is now recognized as an industry leader in working with application developers and others to make AT&T’s network open to collaboration and innovation.
Donovan previously was executive vice president of product, sales, marketing and operations at VeriSign Inc., an internet infrastructure company. He also was chairman and CEO of inCode Telecom Group Inc., where he helped shape strategy for wireless carriers worldwide. He also was a partner with Deloitte Consulting, where he was the Americas telecom practice director.
Donovan serves on the Board of Directors for Palo Alto Networks. He has authored three books: The Value Enterprise, published in 1998; Value Creating Growth, published in 1999; and Building the Network of the Future: Getting Smarter, Faster, and More Flexible with a Software Centric Approach, published in 2017. Donovan received a B.S.E.E. from the University of Notre Dame and earned an M.B.A. in finance from the University of Minnesota.
AT&T Communications Team
CEO - AT&T Business
Thaddeus was appointed Chief Executive Officer of AT&T Business in December 2016. He is responsible for the company's integrated global Business Solutions organization, which serves more than 3 million business customers in nearly 200 countries and territories, including nearly all of the world's Fortune 1000 companies.
Thaddeus has vast experience driving strategic growth through change. He boldly uses innovation to fuel disruptive business models in consumer and business segments. And he knows the value of customer engagement. His experience transforming business models, introducing competitive market offerings and improving customer experiences provide a strong foundation for his current role.
Previously, Thaddeus was CEO of AT&T Mexico, LLC. The Mexico City-based wireless service provider operates under the AT&T and Unefon brand names. Thaddeus led the expansion of the AT&T high-speed mobile network and distribution channels in Mexico. The expansion is bringing coverage to millions of additional consumers and businesses while transforming the sales and service experience for customers. The AT&T network covers more than 88 million people in Mexico.
Throughout his career, he has held diverse executive positions. As President-Technology Development, he led the transformation of AT&T’s technology strategy, placing innovation at the forefront. Under his leadership as Chief Information Officer (CIO), AT&T was widely recognized for its thought leadership and creativity in technology innovation and execution. Prior to AT&T, he also served as CIO at Cingular Wireless and Senior Vice President of Product Marketing and Development for Sabre Corporation.
Thaddeus has received recognition for his business achievements, thought leadership and innovation. In 2017 named to Latino Leaders magazine’s list of the 101 most influential Hispanics. In 2016, he made Quién magazine’s list of “50 People Transforming Mexico” and was included among “Mexico’s 300 Most Influential Leaders” by Líderes Mexicanos magazine. He was named one of CNET en Español’s “20 Most Influential Latinos in Technology” in 2015; named to the CIO Hall of Fame by CIO Magazine for “profoundly shaping the technology-driven business landscape” in 2014; and earned MIT Sloan’s CIO Leadership Award for “delivering business value and innovative use of IT in exceptional ways” in 2014.
He serves on the Board of Directors of Total System Services, Inc. (“TSYS”), the National Center for Women & Information Technology and the Hispanic IT Executive Council. He is a Governance Fellow with the National Association of Corporate Directors. He also serves on the SMU Cox School of Business Executive Advisory Board. Thaddeus has a B.S. in mathematics from the University of Texas at Arlington and an MBA from Southern Methodist University.
Chief Legal Officer
Bruce Byrd is responsible for legal matters at AT&T Communications. He was appointed to his position in August 2017.
Before taking his current position, Bruce was the Senior Vice President and Assistant General Counsel responsible for legal affairs for AT&T Technology and Operations and Corporate Strategy, as well as, at various times, the Global Marketing Organization, AT&T Mexico, and the Home Solutions business unit.
From July 2010 until December 2013, he was Vice President and Associate General Counsel for AT&T Mobility in Atlanta, Georgia, where he provided legal support for AT&T’s marketing and advertising organizations. Prior to moving to Atlanta, Bruce was Vice President and General Counsel – Washington for six years, where he was responsible for legislative and other affairs pending before Congress; matters before the Department of Justice and the Federal Trade Commission; and the company’s dealings with all state attorneys general. Earlier, Bruce supported the company’s network and broadband operations in San Antonio, Texas, and his first position was as senior attorney handling regulatory and legislative affairs in Michigan.
Before joining AT&T in 2000, Bruce was a partner at Dickinson Wright PLLC, where he specialized in complex commercial litigation and class action defense matters.
Bruce obtained a degree in economics, with distinction, from the University of Michigan and is a cum laude graduate of the University of Michigan Law School.
Chief Brand Officer
Fiona Carter is Chief Brand Officer for AT&T Communications, a global leader in telecommunications and technology, redefining how customers interact with media. She oversees global brand marketing, advertising, media, sponsorships, global events, as well as corporate and employee communications.
Fiona is a passionate advocate for female equality and leads AT&T’s participation in the Association of National Advertisers’ #SeeHer campaign to improve how girls and women are portrayed in the media. She spearheads AT&T’s involvement in the Unstereotype Alliance, a coalition of over 20 brands and the UN, united by a goal to eliminate gender bias and harmful stereotypes from advertising to drive cultural change worldwide.
A true champion of diversity, Fiona sits on the board of directors for the Association of National Advertisers, the Women in Sports Foundation and MAKERS. She is also a co-vice-chair for the Unstereotype Alliance.
Prior to joining AT&T, Fiona spent 20 years building brands and driving business results for Fortune 500 Companies such as GE, Bank of America and P&G.
Fiona grew up in England and spent the first half of her career in London, eventually overseeing the famous multi-award-winning Tesco advertising campaign Every Little Helps. She moved to New York in 2000 to work at the advertising agency BBDO, where she led the development of the Imagination at Work, Ecomagination and Healthymagination platforms for GE around the world.
She went on to lead the Bank of America business for Omnicom, overseeing the integration of over 12 agencies and guiding the brand through the turbulence of the financial crisis and the integration of acquisitions such as Countrywide and Merrill Lynch.
She moved on to a similar Omnicom role for P&G, and then spent two years as COO of the DAS Advertising, Research and Branding agencies at Omnicom where she developed digital, innovation and growth strategies for agencies such as Goodby Silverstein & Partners, Merkley + Partners, and Wolff Olins.
Fiona is based in New York and likes to spend any free time she has with her family on the beaches of Montauk or cheering on the Mets.
President - AT&T Mobility & Entertainment
David Christopher is the president of AT&T Mobility & Entertainment. He leads AT&T’s extensive portfolio of consumer entertainment and connectivity services – totaling over 145 million connections and $120 billion in revenue. This includes AT&T Mobility, DIRECTV, DIRECTV NOW, U-verse TV, AT&T Fiber, AT&T Internet and Cricket Wireless.
David’s scope ranges from profitability, strategy and business development to customer acquisition and retention, product development, marketing, advertising and media deployment. It also includes merchandising for over 5,000 exclusive AT&T stores and 4,500 Cricket Wireless stores.
His team develops products, offers and integrated solutions across wireless, video and high-speed internet, bringing together the worlds of technology, media and communications. He also oversees the award-winning AT&T Developer Program, which gives developers and content creators APIs as well as the tools and training needed to build innovative applications and entertainment experiences – all on the AT&T world-class network and distribution platforms.
David previously served as chief marketing officer of AT&T Entertainment Group, chief marketing officer of AT&T Mobility, and vice president of Product Management for AT&T’s legacy mobility brand, Cingular Wireless.
Before joining AT&T, he was vice president, Product Marketing and Management at Palm. He was responsible for all Palm-branded product lines worldwide. He also worked for Apple Computer’s Claris software division and began his career with Sara Lee Corp. in Barcelona, Spain and Gent, Belgium.
He is a board member and past chairman of the Ad Council, the nation’s largest producer of public service advertising to combat pressing social issues. He also serves on the boards of Otter Media, a joint venture between AT&T and Peter Chernin, and CTIA, which represents the U.S. wireless communications industry.
David holds a bachelor’s degree from the University of Virginia and earned a Master’s of Business Administration from the Kellogg School of Management at Northwestern University. David, his wife and their daughters live in Los Angeles.
Chief Financial Officer
Dan Fete is responsible for financial planning, corporate strategy, accounting, corporate real estate and shared services for AT&T Communications. He was appointed in June 2017.
Previously, Dan served as senior vice president for the Corporate Development organization, which provides analysis and financial evaluation for all mergers, joint ventures, divestitures, equity and cash investments.
Dan also served as chief financial officer of AT&T Technology & Operations. In that role, he was responsible for the financial operations of the business unit, which provides infrastructure and support to all AT&T businesses. His responsibilities also included managing overall capital for AT&T, including more than $20 billion invested annually.
Dan also held the position of CFO for AT&T Business Solutions, where he was responsible for the financial review of a P&L with more than $71 billion in revenue and $17 billion in operating income. He has also served as vice president for integration planning associated with the SBC-AT&T transaction.
Dan began his telecommunications career in 1993 after working at Ernst & Young for 10 years. He has held numerous other leadership roles in finance, both international and domestic.
Dan holds a Bachelor of Science degree in accounting from the University of Missouri-Columbia. He serves on the Finance Committee of the United Way of Dallas. Dan and his wife, Pam, have two daughters and live in Dallas.
Executive Vice President – Global Connections and Supply Chain
Susan Johnson is the Executive Vice President of Global Connections & Supply Chain for AT&T. In this capacity, she is responsible for AT&T’s international & domestic strategy and partnership development for network connections. She oversees global and national access management, international voice termination, roaming support and tower strategy for the AT&T Radio Access Network. She also leads Supply Chain functions within AT&T Communications supporting the Entertainment Group, Business Services and Technology and Operations. Her team manages strategic sourcing, purchasing, supplier diversity, sustainability, and supply chain logistics. Most recently, she is actively engaged in AT&T's initiative to architect AT&T’s infrastructure towards software- defined networking. Jointly, her organization is responsible for a spend portfolio of over $70B that covers all of AT&T’s network and goods & services, domestically & internationally.
Ms. Johnson began working for AT&T in Corporate Development and over her 20-year career has served in a variety of positions within the AT&T portfolio of companies. She served as the head of AT&T’s Corporate Strategy group and Senior Vice President of Business Development, responsible for developing new revenue opportunities through the application of emerging technologies, and served as the Senior Vice President of Customer Information Services. Most recently Susan served as the Senior Vice President of Investor Relations where she was the primary contact with the investment community on behalf of AT&T including Wall Street research analysts and institutional investors.
Before joining the AT&T family, Ms. Johnson was an investment banker at Smith Barney, Inc. in the San Francisco Technology Group, where she provided a range of financial advisory services to communications and technology clients. Ms. Johnson directed several growth companies through an initial public offering of stock and served as an advisor on merger and acquisition transactions. Prior to business school, she also worked in Smith Barney’s New York office as an analyst in the LBO/High Yield Debt area.
Susan was born in Salt Lake City, Utah and raised on the East Coast. She holds a Bachelor of Arts in economics from Northwestern University and a Master’s Degree in Business Administration from The Wharton School, University of Pennsylvania. Susan received the 2017 Dallas Business Journal top Women in Business Award.
Susan lives in Dallas with her husband, Sean, and two children. She also serves on the board of Quest Forum, a global quality and sustainability association. She is an active runner and cyclist.
Chief Regulatory & State External Affairs Officer
Joan Marsh, AT&T’s Chief Regulatory and State External Affairs Officer, is responsible for federal regulatory relations, state external and legislative affairs and the national regulatory organization supporting AT&T Communications. In this role, Ms. Marsh manages the team representing AT&T Communications’ interests before the Federal Communications Commission as well as state legislatures, regulatory bodies and local government offices. Ms. Marsh’s responsibilities span across the entire line of AT&T’s business interests, including enterprise and consumer wireline, wireless and video services, and include responsibility for obtaining regulatory approvals for license transfers and acquisitions pursued by AT&T, managing spectrum and auction advocacy and directing federal, state and local support of wireline and wireless infrastructure policies that advance AT&T’s technology agenda.
In 2016, Ms. Marsh was named SVP – Federal Regulatory; and in 2007, she was named VP - Federal Regulatory, with responsibility for AT&T’s wireless, spectrum and public safety regulatory affairs. From 1997 to 1999, she served as Senior Regional Attorney for AT&T in its Chicago offices, representing AT&T before various state public utilities commissions in the Midwest.
Ms. Marsh is active in the community, particularly in mentoring women as they launch or build their careers. She participates in the Year-Up mentoring program, which empowers low-income young adults to transition to professional careers, as well as American Corporate Partners, which helps retiring veterans transition to the private sector through mentoring, networking, and career advice. She is also on the Board of the Institute for Women’s Policy Research in DC.
Prior to joining AT&T, Ms. Marsh spent five years as a trial litigator with the Chicago law firm of Kirkland & Ellis. She received a J.D. with Honors from the University of Southern California Law Center in Los Angeles in 1990 and upon graduation was a law clerk for the Honorable Edward Rafeedie of the U.S. District Court for Central District of California, Los Angeles. Ms. Marsh received a Bachelor of Arts in philosophy from the University of California, Los Angeles in 1986.
Ms. Marsh lives in Maryland with her husband Owen and their two unruly dogs.
President - AT&T Technology & Operations
Jeff McElfresh, president, Technology & Operations, AT&T Communications, a wholly-owned subsidiary of AT&T Inc., is responsible for technology development, network deployment and operations, and AT&T’s transition to a software-defined and future 5G network.
He leads the company’s networks and technologies team, which has driven AT&T’s global leadership in the technological transition to software-defined networking – with a focus on virtualized or cloud-based network controls – as well as the company’s leadership in the move to 5G networks. Jeff oversees the company’s global information, software development, network and cybersecurity operations, and chief data office organizations, as well as AT&T’s Intellectual Property group, Labs and Foundries.
Previously, Jeff served as CEO of Vrio, a holding company for AT&T’s Latin American digital entertainment services units, DIRECTV Latin America and SKY Brasil. He managed operations for the region’s leading digital entertainment service – driving growth, innovation and a superior customer experience for more than 20 million customers in 11 major markets in Latin America and the Caribbean. Jeff has more than 23 years of domestic and international experience in a variety of strategic and operational roles at AT&T.
Prior to AT&T’s acquisition of DIRECTV, Jeff served as President of Mexico Operations for AT&T and as a member of the board of directors and executive committee of Telmex and América Móvil. Prior to his roles in Mexico, he served as Vice President of Product Development for the AT&T startup Emerging Devices Group, as Vice President and General Manager for AT&T Mobility and as the Chief of Staff to the Chief Operating Officer during the Cingular and AT&T Wireless merger integration in 2004.
Jeff holds an electrical engineering degree from the University of Florida and a master’s degree in business administration from Northwestern University’s Kellogg School of Management.
Senior Executive Vice President - Digital, Retail & Care
Rasesh Patel is the senior executive vice president of Digital, Retail, & Care – AT&T Mobility & Entertainment. He oversees sales, distribution, customer operations and digital for AT&T Mobility & Entertainment.
Rasesh leads a team of professionals responsible for virtually all customer touchpoints for AT&T’s consumer mobility, video, broadband and voice businesses. He is accountable for sales and distribution for AT&T’s $82B Mobility & Entertainment business and for serving approximately 100M connections and approximately 50K employees.
Rasesh previously served as regional president of Mobility Sales & Service, leading a sales and operations team that spanned 13 states. He was responsible for sales, operations, financial performance and customer experience for AT&T’s consumer entertainment and wireless services.
Rasesh also served as senior vice president of Product Management for AT&T Entertainment Group. In this role, he was responsible for product strategy and developing AT&T’s consumer video products. Under Rasesh’s leadership, the team developed and launched the DIRECTV NOW OTT streaming service. He and his team achieved many other milestones. These include growing the presence of NFL Sunday Ticket and TV Everywhere products and bringing many innovative services to market, like 4K Ultra HD – a first in North America.
Rasesh also served as senior vice president of Customer Experience for DIRECTV. He was responsible for driving a customer-centric culture across the company and improving the customer experience across sales, call center, field, and online. As a result, he improved DIRECTV’s NPS position from 3rd to 1st in the industry, while simultaneously boosting efficiencies in operations.
Rasesh was part of the leadership team that commercially launched Tata Sky, India’s second-largest pay TV business. Serving as interim chief information officer, Rasesh led the implementation of all business support systems and IT infrastructure. He also established the IT strategy, developed the 3-year operating plan and built strong business partnerships with the Tata Sky C-suite and function leaders.
Prior to joining DIRECTV, Rasesh held management positions at Deloitte Consulting and Accenture. He led the delivery of large and complex Information and Technology programs for accounts like Walgreens, Airtouch Cellular, Kaiser Permanente, Blue Cross Blue Shield and Burlington Air Express.
Rasesh earned a bachelor’s degree in Electrical Engineering from the University of California, Irvine and a Master’s of Business Administration from UCLA’s Anderson School of Management. He enjoys travel, golf and has a passion for climbing mountains. Rasesh, his wife and their daughters reside in Dallas.
Chief Human Resources Officer
Scott was appointed to his current role in August of 2017. Scott supports and implements HR programs and policies for over 200,000 employees within AT&T Communications, including talent acquisition, talent management, training, compensation and HR services and operations.
Prior, Scott served as senior vice president of Human Resources Operations. He led AT&T’s HR workforce analytics teams and business partner teams that support company segments employing more than 170,000 employees.
Scott has been with AT&T for 27 years. In previous executive roles, he led AT&T domestic talent acquisition, AT&T University operations training, international talent acquisition, merger & acquisitions support, nonpayroll worker governance and human resources operations. Scott has also held a variety of positions in finance and information technology.
Originally from Oklahoma, Scott graduated from Baylor University with a Bachelors of Business Administration in Finance and a Masters in Business Administration. He and his wife have two children, Travis and Julia. The Smiths currently reside in Frisco, Texas.
Scott is an active leader in his church and has been a member of several professional advisory boards over his career including Enactus and Dallas Workforce Solutions. He currently serves on advisory boards for the National Academy Foundation and the Hankamer School of Business at Baylor University.
Scott is an avid sports fan, especially college football and his beloved San Antonio Spurs. He enjoys running, snow skiing, tennis, basketball, reading and all things family.
Senior Executive Vice President & Chief Content Officer
Daniel York is the senior executive vice president and chief content officer for AT&T Mobility & Entertainment. He oversees AT&T’s video content and programming activities across all platforms: DIRECTV, U-verse TV, mobile and online.
Dan is responsible for strategy, investments, negotiations, acquisitions, operations, development and original content for AT&T programming. He also oversees NFL Sunday Ticket, Red Zone and Fantasy Zone. He manages AT&T’s 4 regional sports networks and the Audience Network – all Emmy-Award winners. Dan and his team are the largest licensors of content in the world.
Before the AT&T acquisition of DIRECTV in 2015, Dan was chief content officer for DIRECTV, where he oversaw similar functions. Prior to joining DIRECTV, he was president of AT&T Content and Advertising Sales for more than 7 years. He developed the original content strategy, oversaw AT&T’s content and ad sales activities across all platforms (IPTV, mobile and online). Under Dan’s leadership, U-verse became the fastest-growing video provider in the U.S., going from 0 to more than 5 million customers and $10 billion in annual revenue in less than 6 years.
Prior to AT&T, Dan was head of programming and development for In Demand Networks, the leading sports, VOD and pay-per-view provider.
Dan began his career with HBO, where he worked for more than 12 years, holding various leadership positions. Most recently, he was responsible for distribution, marketing, sponsorship, content acquisitions and operations for HBO’s Sports pay-per-view business.
Dan is a board member for multiple TV networks as well as the T. Howard Foundation, whose mission is to boost diversity in the media and entertainment industry. He is also the executive sponsor of AT&T’s Women’s Leadership Exchange.
Dan earned undergraduate and graduate degrees (telecommunications, media management, and business) from Michigan State University. Dan, his wife and their son and daughter live in Los Angeles.