Executive Vice President Sales and Service AT&T Entertainment and Internet Services
Ms. Barton was named Executive Vice President – Sales and Service, AT&T Entertainment and Internet Services in July 2015. She is responsible for sales and service for all inbound, outbound, door-to-door and indirect sales channels. Ms. Barton’s organization includes over 11,000 internal employees who support customers in over 160 languages. The Sales and Service team serves over 26 million TV customers and nearly 16 million high speed Internet subscribers in the U.S. and more than 19 million TV customers in Latin America.
Jamie started her career with Southwestern Bell Telephone in 1990 in Longview, Texas as a Service Representative. She has held numerous positions within AT&T including Wholesale Marketing, Business Sales, and Consumer Markets.
In 2007, she was appointed Vice President of Corporate Sponsorships & Employee Communications. In this role she managed AT&T sponsorships portfolio ranging from the NFL, The Masters to the Olympic Team USA and oversaw all companywide communications re-launching the AT&T brand strategy. In 2009, she was appointed to Vice President, Consumer Sales and Service where she was responsible for leading over 5,000 sales and service agents across the 22-state Small Markets segment becoming one of the most profitable call center organizations in AT&T. In 2011, Ms. Barton was appointed Senior Vice President Centers Support where she managed all technology planning and implementation as well as operational and center strategy for AT&T Home Solutions Consumer Sales Centers. In March 2014, Ms. Barton was named Senior Vice President – Home Solutions Contact Centers responsible for all sales, service, operational support and center strategy, which was responsible for the greatest contribution to AT&T Home Solutions’ growth and customer experience.
Ms. Barton received her undergraduate degree from the University of Missouri-Columbia in 1988, and an MBA from the University of Missouri-St. Louis in 1990. Ms. Barton resides in Dallas, TX with her husband Tim and her two daughters, Jacy and Brynn.