April 21, 2020

Jason Montgomery, an AT&T mobility field engineer, performs five-hour long concerts via social media to reach others isolated in their homes.

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March 26, 2020

Bonus for Front-line Managers 

We are recognizing first-level managers who supervise our nonmanagement employees and first-level managers who are required to leave their homes to complete their work with a monthly appreciation bonus of up to $1,000 for time worked, effective March 25 and until further notice. We will share more details on eligibility and the payout date soon.

March 25, 2020

AT&T Gives 20% Bonus to Front-line Employees

We have a responsibility like few other companies during the coronavirus pandemic. Doctors and health care providers, our FirstNet first responders and all our customers depend on us to stay connected.

Thank you to all our employees, but particularly our front-line employees who are working hard serving customers during this challenging time.

To show our appreciation for these employees, effective March 25 and until further notice:

  • We’ll pay a 20% bonus above the regular hourly base rate of pay to bargained-for employees for all time worked in the field, office or at home. That bonus will be included in their regular rate of pay for purposes of calculating overtime rates.

We appreciate our employees’ commitment to being there for our customers and each other.

March 25, 2020

Extending Paid Leave for Our Employees

As we continue to assess the impact of COVID-19 on our business, our people and our communities, we recognize some of our employees have specific needs and cannot fulfill their roles either at the workplace or from home during this time – so we want to continue to help. We are extending our original 80 hours of paid, excused time off to up to a total of 160 hours for the following scenarios:

  • Employees who have tested positive for COVID-19 and remain quarantined.
  • UPDATED: Employees who are at higher risk due to an underlying health condition (65+, chronic lung disease or moderate to severe asthma, serious heart conditions, immunocompromised including cancer treatment, severe obesity (body mass index [BMI] >40) or certain underlying medical conditions, particularly if not well controlled, such as those with diabetes, renal failure or liver disease).
  • Parents or guardians of children whose schools or daycares have closed for COVID-19 and for whom another child care option is not yet available.
  • Primary caregiver for someone diagnosed with COVID-19 who is unable to provide self-care.

We are grateful for what our employees are doing to deliver on the important responsibility of taking care of our nation’s first responders and FirstNet subscribers, health care providers, government leaders, educators and critical businesses as they turn to us for support through this unpredictable storm. 

March 13, 2020

Work From Home Policy

Employees who are in jobs that can be done from home should do so until further notice.

Our offices will remain open for employees who need to work on-site, but we ask that employees take the necessary preventive measures to help limit the spread of COVID-19, such as social distancing and preventive personal hygiene.

For employees whose jobs cannot be done from home, including those who serve and interact with our customers, we are taking additional safeguards and implementing new procedures and policies to help protect the health and safety of our workforce.

March 10, 2020

Employees in Quarantine

We are providing limited, excused paid time off for anyone who may need to self-quarantine (and cannot work from home) for one of the following reasons:

  • Are experiencing COVID-19 symptoms
  • Tested positive for COVID-19
  • Have been exposed to someone who has tested positive for COVID-19
  • Have recently returned from a high-risk country (Level 3 as defined by the CDC) or live with someone who has

Employees at Higher Risk

We are instituting specific work-from-home guidelines in local areas based on various factors, including local health authority advisories. For our employees in jobs where they cannot work from home and may be considered at a higher risk for COVID-19, we are offering up to 80 hours (two weeks) consecutively of excused, paid leave.

Parents During School and Daycare Closures

We know that schools and daycares are closing, and some employees are having to make alternative work arrangements – or even miss work – to care for their children. We are providing limited, excused paid time off up to 80 hours (two weeks) for parents and legal guardians who need time off if a school or daycare closes.

March 10, 2020

  • We restricted international business travel for employees
  • We have placed limits on domestic travel
  • We have discouraged meetings with vendors that would normally require travel

In general, we’ve cancelled employee attendance at all large internal and external conventions, forums, conferences, and events that require travel.