Sept. 15, 2024
AT&T, CWA reach two tentative agreements, ending Southeast work stoppage
The following can be attributed to Jeff McElfresh, Chief Operating Officer:
“We are pleased to announce that we’ve reached 2 tentative agreements with the Communications Workers of America (CWA). The first is in District 9 in the West, which comes within days of getting back to the negotiating table to constructively reach a new deal. The second is in District 3 in the Southeast, bringing the work stoppage to an end on Sept. 16.
"As we’ve said since day 1, our goal has been to reach fair agreements that recognize the hard work our employees do to serve our customers with competitive market-based pay and benefits that are among the best in the nation -- and that’s exactly what was accomplished. These agreements also support our competitive position in the broadband industry where we can grow and win against our mostly non-union competitors.
“We’ll provide more details about the tentative agreements once the CWA shares them with its members, and we expect the ratification votes to happen in the coming weeks."
Additional details:
- The tentative 5-year agreement with CWA District 3 in the Southeast covers about 15,000 employees who primarily work in technician, call center, machine operator, and other customer service roles in AL, FL, GA, KY, LA, MS, NC, SC, and TN.
- The tentative 4-year agreement with CWA District 9 in the West covers about 8,400 employees who primarily work in technician, call center, and other customer service roles in CA and NV.
- The company has now reached 17 agreements with the unions since the beginning of 2022, including two contracts ratified earlier this year.
Sept. 15, 2024
Letter to employees: Work stoppage ends with tentative agreements in the Southeast and West
We are pleased to announce that we’ve reached 2 tentative agreements with the Communications Workers of America (CWA). The first is in District 9 in the West, which comes within days of getting back to the negotiating table to constructively reach a new deal. The second is in District 3 in the Southeast, bringing the work stoppage to an end tomorrow morning.
As we’ve said since day 1, our goal has been to reach fair agreements that recognize the hard work our employees do to serve our customers with competitive market-based pay and benefits that are among the best in the nation -- and that’s exactly what was accomplished. These agreements also support our competitive position in the broadband industry where we can grow and win against our mostly non-union competitors. We’ll provide more details about the tentative agreements once the CWA shares them with its members, and we expect the ratification votes to happen in the coming weeks.
We understand that this has been a challenging time for everyone impacted, and we’re glad that we collectively found a mutual path forward to reach these agreements. We value our union-represented employees, and we’re excited to welcome our Southeast employees back to work so they can continue doing what they do best — serving our customers.
We also owe a debt of gratitude to everyone who stepped up to support our business over the past month, taking time away from your families and daily work to ensure our customers stay connected. We appreciate the many sacrifices you have made to help maintain our network and continue serving our customers. It is a true testament to how we Serve Customers First.
With that, we all need to continue to look ahead, keeping our sights set on coming together to fulfill our Purpose of connecting people to greater possibility.
Our fiber is in high demand, and we are eager to meet customers’ requests. Putting customers first is encoded in our DNA, so we will work alongside contractors for a period of time to ensure that customers receive the great products and services they need and expect as quickly as possible.
We look forward to building upon our long history of strong union relationships and are proud to have the largest unionized workforce in the U.S. telecommunications industry. We have now reached 17 agreements with the unions since the beginning of 2022, including 2 contracts ratified earlier this year.
Sept. 9, 2024
Our latest media statement
On Sept. 8, we reopened discussions on the terms of the final offer we submitted to the CWA on Sept. 4 as we continue the constructive negotiations we’ve engaged in since day one. We continue to aim for an agreement that will provide competitive market-based pay that exceeds projected inflation, provides benefits that improve employees’ total well-being, and sustains a competitive position in the broadband industry where we can grow and win against our mostly non-union competitors. We are hopeful that the CWA will engage with us in the same spirit and work towards an agreement to get our employees back to work.
Sept. 6, 2024
West contract ratification results
Employees represented by the Communications Workers of America (CWA) District 9 voted against ratifying the West tentative agreement which includes wages and benefits that are among the best in the nation.
The contract covered about 8,400 employees who primarily work in technician, call center, and other customer service roles in California and Nevada.
The tentative agreement was announced on Aug. 2 and included wage increases that exceed projected inflation, comprehensive retirement benefits, increases in the company’s financial contributions to employee healthcare and wellness up to 25% per year, expanded tuition aid, better schedule stability, job security, and more.
“We’re disappointed this competitive, market-based tentative agreement didn’t ratify,” said Jamie Barton, AT&T senior vice president of Global Human Resources and Labor Relations. “The company negotiated in good faith to reach this agreement, and we will quickly work with our union partners to reach a new tentative agreement that can be put up for an employee vote as soon as possible.”
The company has reached 13 agreements with the unions since 2022, including 2 contracts ratified this year.
Sept. 3, 2024
Letter to employees: CWA fires federal mediator in Southeast negotiations
This past weekend, the Communications Workers of America (CWA) District 3 decided it no longer wants to involve a skilled federal mediator to assist in negotiations.
This decision was unexpected, since withdrawing from mediation seems inconsistent with the union’s allegation of unfair labor practices.
We thank the mediator for their efforts throughout this process. Regardless of whether a neutral third-party is present, progress will not be made without a willingness to compromise.
As we have said from day 1, we are focused on reaching a fair and competitive agreement that benefits our hard-working employees as quickly as possible, and this won’t change. In the meantime, we will remain prepared for all contingencies to ensure our customers receive the excellent service they deserve.
Aug. 30, 2024
Letter to employees: An update on the Southeast work stoppage and contract negotiations
We continue to negotiate in good faith with the Communications Workers of America (CWA) in the Southeast as we have from day 1. We brought in a federal mediator because we have always been ready to make progress, contrary to false accusations. Despite our sincere actions, negotiations have made little progress, which is much less than we want for both our employees and customers. Unfortunately, the work stoppage is still ongoing after 14 days, with no confirmed end date at this time.
We intend to meet with the union over the weekend, with senior company representatives committed to working tirelessly to reach an agreement as quickly as possible. You should know that the CWA’s allegations of unfair labor practices have no basis in fact.
As we’ve shared, our goal is to reach fair and competitive agreements that recognize the hard work our employees do to serve our customers, with market-based pay and benefits tied to cost of living and projected inflation data. This is true for all employees, management and non-management alike.
We are proud that the company has reached 14 labor agreements since 2022, 3 this year alone, including a tentative agreement in the West, all providing impressive wages and benefits that support our employees’ total well-being. We are committed to working to get to a deal in the Southeast so that our employees can focus on what they do best - serving customers. But given the current competitive markets where we operate, we cannot sustain the business for all employees by agreeing to demands that are disconnected from market and competitive realities.
In the meantime, we will stay prepared for all contingencies to provide the great service our customers expect. Given the lack of progress, we will be working to provide some needed rest and further bolster our temporary workforce in the interest of our customers.
Aug. 23, 2024
Letter to employees: The latest on the Southeast work stoppage and contract negotiations
Last week, we shared that the Communications Workers of America (CWA) in the Southeast went out on a work stoppage. The CWA has publicly claimed that we’re acting in bad faith at the bargaining table. Not only is this untrue, it’s also disappointing. Senior and accountable representatives of the company have repeatedly met with the union since negotiations began and have engaged in open-minded discussions about their proposals and positions.
Our goal in all contract negotiations is to reach a fair agreement that recognizes the hard work our employees do to serve our customers, while allowing us to adapt to the competitive markets we serve.
We’ve constructively negotiated 3 agreements already this year, including a recent tentative agreement in the West 3 weeks ago. This agreement includes wages that exceed projected inflation and many other standout benefits, like wellness incentives, fertility services and a new, unprecedented company match for HSA contributions - up to $2,000 a year.
We’re trying to reach an agreement in the Southeast and know that it is ultimately constructive dialogue that is the only path and influencer to success. At our invitation, a federal mediator has joined the bargaining table so that there can be no doubt about the sincerity of our words and actions on this critical matter. We are focused on reaching a deal in the Southeast as quickly as possible, to minimize the impacts to both our employees and customers.
Aug. 23, 2024
Our latest media statement
We are committed to reaching a fair deal for our employee members of CWA District 3 [Southeast], with wages that outpace projected inflation and many other benefits that reflect today’s competitive job market. We’ve successfully negotiated 3 agreements already this year, including a tentative agreement 3 weeks ago with CWA District 9 [West] that recognizes the hard work and many contributions from those employees.
To eliminate any doubt about our sincerity and our conduct, as well as underscore our commitment to constructive dialogue, we’ve invited a federal mediator to join the negotiations.
We'll continue to ensure our customers receive the excellent service they deserve by taking action to minimize any disruptions from CWA leadership decisions.
Aug. 21, 2024
AT&T proposes a federal mediator in Southeast negotiations
We remain committed to reaching a fair agreement with CWA District 3, and we have offered to bring in a federal mediator to ensure there is no question about either side’s commitment to this process. Until a deal is reached, we have business continuity measures in place so that we can continue to provide our customers with the great service they deserve.
Aug. 16, 2024
CWA calls for a work stoppage in Southeast negotiations
Communications Workers of America (CWA) in the Southeast, covering 15,000 employees, went out on a strike earlier today.
CWA’s claims of unfair labor practices are not grounded in fact. We have been engaged in substantive bargaining since day 1 and are eager to reach an agreement that benefits our hard-working employees. As evidence, we have reached 3 agreements this year covering more than 13,000 employees, including our most recent tentative agreement with District 9. We remain committed to working with District 3 in the same manner.
We’re disappointed that union leaders would call for a strike at this point in the negotiations, rather than directing their energies toward constructive discussions at the bargaining table. This action needlessly jeopardizes the wages and well-being of our employees.
We have various business continuity measures in place to avoid disruptions to operations and will continue to provide our customers with the great service they expect.
Aug. 12, 2024
West tentative agreement highlights
As we recently shared, AT&T has reached a tentative agreement with the Communications Workers of America (CWA) in West contract negotiations. The 4-year tentative agreement covers about 8,400 employees who primarily work in technician, call center, and other customer service roles in California and Nevada. We expect the union to conduct the ratification vote in the coming weeks.
AT&T is committed to recognizing our employees for the work they do every day to serve our customers by providing competitive wages and benefits that are among the best in the nation.
Highlights of the tentative agreement (TA) include:
- 15% compounded wage increases.
- A $500 lump sum.
- Significant enhancements to benefits, including maintaining the generous Kaiser plan, plus introducing annual wellbeing incentives up to $1,500 and an unprecedented annual company match to your HSA up to $2,000.
- The continuation of retirement plans, plus pension band increases.
- Better stability for premises technicians’ work week by getting more advanced notice for schedule changes and lowering the cap on mandatory overtime.
- New double-time pay for premises technicians.
- Continued employment security commitment.
We believe that to be the best connectivity provider, we must have the best people. To ensure we can continue to compete for the top talent of employees, the TA includes:
- Expanded tuition aid.
- New coverage for obesity medications.
- Improved adoption benefits and new fertility benefits.
- Day 1 subsidized healthcare eligibility for new hires
We appreciate our union partners for coming to the table in good faith and working closely with our team to reach an agreement that benefits the long-term success of both our highly valued employees and the company.
This year, the company has already reached 3 other agreements covering more than 13,000 employees.
Aug. 2, 2024
AT&T, CWA reach tentative agreement in West negotiations
AT&T has reached a tentative agreement with the Communications Workers of America (CWA) in West contract negotiations.
The 4-year tentative agreement covers about 8,400 employees who primarily work in technician, call center, and other customer service roles in California and Nevada. We expect the union to conduct the ratification vote in the coming weeks.
The company has now reached 14 agreements with the unions since the beginning of 2022, including two contracts ratified earlier this year.
July 3, 2024
AT&T employees vote to ratify the IBEW West agreement
AT&T employees represented by the International Brotherhood of Electrical Workers (IBEW) voted to ratify the IBEW West collective bargaining agreement. The 4-year agreement covers less than 20 employees who primarily work in technical roles in California.
AT&T’s labor agreements support the company’s commitment to its employees’ total wellbeing. This agreement provides substantial wage increases, enhances healthcare options, continues quality retirement, adds another holiday, expands tuition aid, and more.
The IBEW West contract will expire on July 8, 2028. Thanks to strong, cooperative relationships with our union partners, the company has now reached 13 agreements since the beginning of 2022, including 2 contracts ratified this year. We look forward to more productive negotiations throughout the year.
June 26, 2024
AT&T, IBEW reach tentative agreement in West negotiations
AT&T has reached a tentative agreement in the West region with the International Brotherhood of Electrical Workers (IBEW).
The 4-year tentative agreement covers about 13 employees who primarily work in technical roles in California. We expect the union to conduct the ratification vote in the coming weeks.
March 22, 2024
AT&T employees vote to ratify the Mobility Purple agreement
Our highly skilled, unionized workforce strongly positions us to grow 5G and fiber.
Key Takeaways:
- AT&T is proud to be one of the largest employers of union-represented employees in the U.S.
- The ratified Mobility Purple collective bargaining agreement covers about 5,000 employees who primarily work in retail, call center and technician roles in Texas, Oklahoma, Arkansas, Kansas, and Missouri.
- AT&T’s labor agreements support the company’s commitment to employees’ total wellbeing by providing wages and benefits that are among the best in the nation.
What’s the news? AT&T employees represented by the Communications Workers of America (CWA) voted to ratify the Mobility Purple collective bargaining agreement, which covers about 5,000 employees who primarily work in retail, call center and technician roles in Texas, Oklahoma, Arkansas, Kansas, and Missouri. The new agreement will expire on Feb. 25, 2028.
Why is this important? AT&T is one of the largest employers of union-represented employees in the U.S., where more than 63,000 employees are unionized. While other companies have spent years and millions of dollars fighting unionization, AT&T is focusing on the core business with a strong union workforce.
“We believe that to be the best connectivity provider, our agreements must allow us to compete for the best people and have the best operations that can adapt to evolving customer demands,” said Jamie Barton, senior vice president of Global Human Resources and Labor Relations, AT&T. “This new agreement positions the company for sustainable growth and ensures we continue to recognize the work our employees do every day to serve our customers.”
AT&T’s labor agreements support the company’s commitment to employees’ total wellbeing by providing wages and benefits that are among the best in the nation, promoting the physical, emotional, financial and social wellbeing of employees, their families and their communities.
Thanks to strong, cooperative relationships with our union partners, the company has now reached 12 agreements since the beginning of 2022 and looks forward to more productive negotiations throughout the year.
Feb. 26, 2024
AT&T, CWA Reach Tentative Agreement in Mobility Purple Negotiations
AT&T has reached a tentative agreement with the Communications Workers of America (CWA) in the Mobility Purple negotiations.
The 4-year tentative agreement covers about 5,000 employees who primarily work in retail, call center and technician roles in Texas, Oklahoma, Arkansas, Kansas, and Missouri. It will be submitted to the union’s membership for a ratification vote in the coming weeks.
Including this tentative agreement, the company has now reached 12 agreements with the unions since the beginning of 2022.