More criminals are using text messages to try to get you to give them information. This is called SMiShing because texts are SMS or "short message system" messages.
Common Text Scams
|SMiShing||A text message leads you to a fake website that imitates a real company. That site will ask for personal information – username, password or credit card information.
Here’s how to help protect yourself:
|Spam text messages||
Spam texts are unsolicited and unwanted ads. Avoid responding directly to these – doing so alerts the spammer that your phone number is genuine.
Scammers specifically target you hoping to gain access to your account so they can make changes, order equipment, or obtain personal information.
Be cautious of text or email requests asking for your personal, account or credit card information.
Report Suspicious Activity
If you receive a suspicious text message, forward it to us. Get step-by-step instruction to report unwanted text messages by following the link. Messages forwarded are free and will not count toward your text plan. If you get a suspicious email or text, do not reply. If you suspect you are a target of fraud on your AT&T mobile phone account, you can report it to our Fraud team here. If you suspect fraud on another account, call the customer service number on your bill for help.
To find out more about reporting fraud, check out our Resources page.
AT&T is Here to Help
The AT&T Mobile Security app for Android scans your smartphone and all of your apps for potential malware, including Trojans, worms, spyware, and other suspicious software. Mobile Security scans on demand and when app installation occurs. If you select Monitor File Settings, Mobile Security will also actively monitor your files for suspicious content. To learn more about AT&T Mobile Security, visit www.att.com/securitycallprotect.