More criminals are using text messages to try to get you to give them information. This is called SMiShing because texts are SMS or "short message system" messages.
Common Text Scams
|SMiShing||A text message leads you to a fake website that imitates a real company. That site will ask for personal information – username, password or credit card information.
Here’s how to help protect yourself:
|Spam text messages||
Spam texts are unsolicited and unwanted ads. Avoid responding directly to these – doing so alerts the spammer that your phone number is genuine.
Scammers specifically target you hoping to gain access to your account so they can make changes, order equipment, or obtain personal information.
AT&T does NOT send text or email requests to customers asking for personal account or credit card information.
Report Suspicious Activity
If you receive a suspicious text message, alert AT&T by forwarding the text to 7726 (SPAM). Messages forwarded to this number are free and will not count toward your text plan. You can also contact the Fraud Department @ 800-337-5373.
To find out more about reporting fraud, check out our Resources page.
AT&T is Here to Help
The AT&T Mobile Security app for Android scans your smartphone and all of your apps for potential malware, including Trojans, worms, spyware, and other suspicious software. Mobile Security scans on demand and when app installation occurs. If you select Monitor File Settings, Mobile Security will also actively monitor your files for suspicious content. To learn more about AT&T Mobile Security, visit www.att.com/securitycallprotect.