More scammers are turning to texts to trick you as AT&T and other carriers take successful action to stop illegal robocalls and spam email. So, be aware that you may be seeing more of these suspicious messages on your phone. They will likely come from a ten-digit phone number (example: 555-555-1234) you don’t recognize.
WE CAN TAKE ACTION IF YOU FORWARD
When you get a suspicious or scam text, you CAN do something about it. Forward the message to 7726, so we can work together against the bad guys.
Once you forward the text to 7726 and give us the number it came from, we can act.
Forwarding to 7726 goes straight to AT&T’s spam defense team. You’ll get a response from us. Simply reply with the number the suspicious text came from. We can then evaluate the message and trace it. If it is found to be a scam or illegal message, we can take appropriate actions to help protect our users and other consumers, including one or more of the following:
- Block similar message content and block the number sending it.
- Take down malicious web sites, email accounts and other resources used by the bad guys.
- Share the information with other carriers and industry-wide security partners so they can also take action, protecting many more consumers.
It all puts pressure on the bad guy and helps stop future scams.
REMOVING THE CONFUSION WITH FORWARDING
We know you may not be familiar with forwarding texts. And there are a number of steps to it. But now that you understand why it’s so important, choose your device platform below for a step-by-step guide on how to quickly forward us that message.