Here’s a summary of ways to report each type of fraud if it happens to you. If you think a caller is trying to scam you, hang up. If you get a suspicious email or text, do not reply.
Follow the guidelines below to report these instances and better protect yourself.
We have many ways for our customers to contact us and to learn more about products and services designed to help stay secure here.
Text Fraud Reporting
Texting fraud includes SMiShing and other texting scams.
- If you receive a suspicious text message, forward it to us. Get step-by-step instruction to report unwanted text messages by following the link. Messages forwarded are free and will not count toward your text plan.
- Forward a suspicious text message to the Anti-Phishing Working Group at firstname.lastname@example.org
- Report suspicious texts to the FTC.
- Report robotexts at https://www.att.com/t/fraud/en/index.html#report
You can also contact any of the three major credit bureaus to place a fraud alert on your credit file. The fraud alert asks creditors to contact you before opening new accounts or making changes to your existing accounts.