Contact AT&T media relations with inquiries about our disaster response.
Contact AT&T media relations with inquiries about our disaster response.

Latest Updates

Keeping our communities connected

March 26, 2023, 3:05 p.m. CST

Our wireless network experienced minimal impact following Friday night’s devastation. Using real-time information provided by the AT&T Weather Operations Center (AWOC), the FirstNet team with AT&T and the AT&T Network Disaster Recovery team quickly created response plans. By Saturday afternoon, our service was operating normally. 

We’re providing additional on-the-ground communications to support the recovery work underway. The FirstNet Response Operations Group (ROG) – led by former first responders – continues to work around the clock to support public safety’s emergency communications and has liaisons engaged with local and state emergency management agencies.

  • To aid first responders in the recovery efforts, two FirstNet SatCOLTs (Satellite Cell on Light Truck) went on-air Saturday in Rolling Fork and Amory, MS. 
  • The FirstNet ROG is on-site with a Communications Vehicle in impacted areas, actively helping public safety stay connected. 
  • We’re also working with local public safety officials to enhance connectivity in Rolling Fork with an in-building solution. We also have a compact rapid deployable on standby.

“Friday’s tornado was up there with some of the most destructive and long-lived tornadoes the AT&T Weather Operations Center has seen,” said John Sisak, AT&T Principal Meteorologist. “We tracked it in real-time for over 150 miles and over four hours, staying in close communication with emergency response and FirstNet teams – identifying communities impacted and soon to be in its path.”

Our team of meteorologists continues to monitor for more rounds of severe weather, keeping us at the ready to provide any additional support needed to best serve our customers, first responders and communities.

March 25, 2023, 4:50 p.m. CST

Our thoughts are with those affected by the tornadoes in Mississippi. To help our wireless customers stay connected through this difficult time, we are waiving talk, text and data overage charges. This includes AT&T Postpaid & PREPAID customers with billing addresses in zip codes* across affected areas from March 25, 2023 through April 25, 2023.


38721, 38754, 38765, 38821, 38825, 38844, 38848, 38870, 39038, 39054, 39061, 39097, 39115, 39159, 39166, 39730, 39746, 39756

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