Tropical Storm Lala

Aug. 21, 2026, 5:23 a.m. HST

Our wireless network across Hawaii is operating at more than 90% of normal. Teams have made significant progress with our restoration efforts and continue to focus on solutions for the few cell sites that remain out of service.

In addition, we’ve deployed several LECPs (Low-earth orbit (LEO) Emergency Communication Portables) to affected cell sites to accelerate recovery. LECP's are roughly the size of carry-on luggage, and these lightweight devices provide alternative backhaul to quickly restore service when traditional connections are disrupted or damaged.

We also continue refuel generators to cell sites affected by power outages and will continue until power returns. While some cell locations may still be inaccessible, our teams are preparing to begin restoration work as soon as conditions allow.

The FirstNet Response Operations Group™ (ROG) continues to coordinate on the ground with local officials and response partners to help ensure dedicated, reliable connectivity for public safety.

With support from the AT&T Weather Operations Center (AWOC), we’re closely monitoring the Tropical Depression in the Pacific and any impacts it could bring as it moves closer to the Hawaiian Islands. As always, we remain focused on helping our customers, their families, and first responders stay connected when it matters most.

Aug. 20, 2026, 10:33 a.m. HST

As recovery efforts progress following Tropical Storm Lala, we continue to see limited impacts to our commercial wireless network across Hawaii. Overall conditions are improving, and our network and specialized disaster response teams in Hawaii are working as quickly and safely as possible to restore service and deploy additional network resources and portable generators in remaining affected areas. We've also sent additional network technicians from the mainland to help.

The AT&T Network Disaster Recovery (NDR) team coordinated the delivery of additional 30-kilowatt generators to Oahu. Understanding Hawaii’s unique exposure to natural disasters, these generators will remain in Hawaii permanently and be available for deployment where needed across the state, further strengthening our emergency response on the islands.

In times like these, the essential need for dependable connectivity becomes especially clear. With more than $1 billion invested since its inception three decades ago, our Network Disaster Recovery (NDR) program stands as the largest of its kind in the industry.

Additionally, the FirstNet Response Operations Group™ (ROG) continues to coordinate on the ground with local officials and response partners to help ensure dedicated, reliable connectivity for public safety.

Aug. 19, 2026, 7:08 a.m. HST

In the aftermath of Tropical Storm Lala, the FirstNet Response Operations Group™ (ROG) continues to deploy dedicated FirstNet assets at the request of public safety to further support their emergency communications across Hawaii.

In the Hamakua District, a FirstNet portable satellite communications solution was promptly deployed to provide dedicated connectivity for first responders.

“After the recent storm, our district was without power and cellular service. The prompt delivery of a FirstNet portable satellite communications solution with dedicated connectivity allowed first responders to log in with their mobile data terminals and make essential calls at our Lapahoehoe and Honokaa Stations,” said Captain Reynold Kahalewai, Hawaii Police Department, Hamakua District.

As FirstNet ROG guides the deployment of public safety’s assets, the AT&T Network Disaster Recovery (NDR) team is also providing on-the-ground support to help ensure FirstNet assets get placed where first responders need connectivity most.

FirstNet is America’s public safety network. Backed by the FirstNet fleet of 190+ portable cell sites reserved solely for public safety’s use and 750+ AT&T assets available to support public safety communications, we’re giving first responders a level of support that’s far beyond anything they’ve ever seen.

We continue to see limited impacts to our commercial wireless network. Our network teams are working as quickly and safely as possible to restore service to the remaining affected cell sites. 

Aug. 18, 2026, 10:07 a.m. HST

We continue to make and accelerate our recovery and restoration efforts in areas across Hawaii impacted by Tropical Storm Lala. Our local network and AT&T Network Disaster Recovery (NDR) teams are working to fully restore service and continue to deploy additional network assets and portable generators, as needed to support ongoing commercial power outages on Oahu and the Big Island. 

The FirstNet Response Operations Group™ (ROG)—led by former first responders—remains on the ground guiding the deployment of dedicated FirstNet assets and other solutions based on public safety’s needs. So far, public safety officials in Captain Cook, Hilo, Honoka’a, Laupāhoehoe, and Waiohinu have made 5 FirstNet emergency support requests, and FirstNet ROG is engaged to ensure they have the reliable communications they require.

With the safety of our crews always top of mind—and flooding and mudslides still posing risks—we will leverage the industry’s largest disaster response program to deploy additional assets and specialized personnel as needed.

We understand how important it is to stay connected and will continue to provide updates as our recovery work progresses.

Aug. 17, 2026, 8:09 a.m. HST

As Tropical Storm Lala moves away from the Hawaiian Islands and conditions improve, our AT&T Network Disaster Recovery (NDR) team and network crews continue to work on the ground to restore service in areas impacted by the storm. Some of our wireless customers in areas of Hawaii, Honolulu and Maui counties may still be experiencing service disruptions at this time.  

Maintaining lines of communication during disasters is critical for first responders and emergency personnel. Dedicated, reliable connectivity helps these teams coordinate quickly and efficiently. As public safety’s partner, FirstNet remains committed to providing the connection and support these teams need.  

Additionally, the FirstNet Response Operations Group™ (ROG)  is deployed and has been working to provide seamless communication for public safety and responding to emergency support requests from various public safety entities across Captain Cook, Hilo, Laupāhoehoe, and Waiohinu. 

We appreciate the partnership of federal, state, and local officials as we continue our recovery efforts. We are also grateful to the first responders serving communities affected by this storm.

Aug. 16, 2026, 8:02 a.m. HST

Our thoughts are with the communities affected by Tropical Storm Lala. We understand that staying connected is critical and this need is even greater before, during, and after any natural disaster.

Our wireless network is currently experiencing impacts in Hawaii, Honolulu and Maui counties. Our AT&T Network Disaster Recovery (NDR) team and restoration crews are ready to deploy network equipment and specialized disaster recovery personnel to affected areas as soon as it is safe. As conditions allow, our teams will assess damage and restore service as quickly and safely as possible.

The FirstNet Response Operations Group™ (ROG), led by former first responders, continues to support public safety agencies on FirstNet. A portable communications solution is currently on-air in Laupāhoehoe, providing reliable, dedicated connectivity for first responders. FirstNet ROG is also prepared to deploy additional dedicated FirstNet assets at the request of public safety to further support their emergency communications.

With support from the AT&T Weather Operations Center (AWOC), we continue to track this storm as it weakens and moves away from the region.

Aug. 15, 2026, 11:04 a.m. HST

We’re here to support communities in Hawaii in the path of Hurricane Lala. Our Network teams have been busy preparing for the storm by refueling generators at critical cell sites, readying portable generators for deployment, and positioning crews in key locations.

Rapid Response

Our AT&T Network Disaster Recovery (NDR) team members remain staged and prepared to deploy a fleet of portable network equipment to affected areas as needed. The AT&T NDR team is the industry’s largest disaster response program, helping keep communications running when disasters strike.

The FirstNet Response Operations Group™ (ROG) team is also on the ground supporting first responders. Based on local public safety’s direct feedback, as part of the dedicated FirstNet fleet, we have long had deployable assets stationed year-round across Hawaii. Our FirstNet liaisons are in contact with federal, state, and local officials to help meet the communication needs of public safety agencies and affected communities.

Retail Store Information

Some retail locations may operate with modified hours or temporarily close. Please check online before you make your visit.

Your Connection, Our Priority

We’ll continue to share updates on this page during the storm and throughout our recovery work. Our focus remains on keeping our employees safe and our customers, first responders, and communities connected.