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Latest Updates

Aug. 6, 2026, 2:28 p.m. PDT

We would like to express our appreciation and gratitude to the first responders serving communities impacted by the wildfires burning across Washington state. The FirstNet Response Operations Group™ (ROG) has been working to provide seamless communication for public safety in Washington, receiving five requests from public safety entities, including fire departments in hard-hit Spokane County.

To support these critical operations, the team has deployed dedicated assets from the FirstNet fleet, such as a Satellite Cell on Light Truck (SatCOLT) and Compact Rapid Deployables™ (CRDs). FirstNet ROG is backed by the dedicated FirstNet fleet of 190+ portable assets reserved solely for public safety, with additional support from AT&T Network Disaster Recovery (NDR) and its 750+ specialized response assets available to help support public safety communications.

Our FirstNet liaisons remain in contact with federal, state, and local officials regarding our deployment efforts to support public safety and the communities in impacted areas. As public safety’s partner, we will continue to focus on supporting this vital community and providing the connectivity they need.

FirstNet Satellite Cell on Light Truck (SatCOLT) deployed at the Autumn Lane Fire in Spokane County, WA

FirstNet Satellite Cell on Light Truck (SatCOLT) deployed at the Autumn Lane Fire in Spokane County, WA

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FirstNet Satellite Cell on Light Truck (SatCOLT) strategically placed to support public safety communications in Spokane County, WA

FirstNet Satellite Cell on Light Truck (SatCOLT) strategically placed to support public safety communications in Spokane County, WA 

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FirstNet Satellite Cell on Light Truck (SatCOLT) deployed to support public safety communications for the Autumn Lane Fire in Spokane County, WA

FirstNet Satellite Cell on Light Truck (SatCOLT) deployed to support public safety communications for the Autumn Lane Fire in Spokane County, WA

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FirstNet Compact Rapid Deployable (CRD) supports public safety communications in Spokane County, WA

FirstNet Compact Rapid Deployable (CRD) supports public safety communications in Spokane County, WA 

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FirstNet Compact Rapid Deployable (CRD) deployed at the Mitre Rock Fire in Davenport, WA

FirstNet Compact Rapid Deployable (CRD) deployed at the Mitre Rock Fire in Davenport, WA

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Supporting Our Customers

Aug. 3, 2026, 11:52 a.m. PDT | Updated Aug. 6, 2026 9:13 a.m. PDT

Our thoughts are with those impacted by the Spokane wildfires. To help our wireless customers stay connected through this difficult time, we are waiving overage charges to provide unlimited talk, text, and data for AT&T Postpaid & Prepaid customers with billing addresses in zip codes* across affected areas.

Customers in these areas may still receive alerts during these dates, but accounts will reflect the credits and/or waived data, voice, and text charges.

 

Aug. 3, 2026 through Sept. 1, 2026: 99001, 99004, 99005, 99006, 99022, 99025, 99026, 99036, 99037, 99201, 99202, 99203, 99204, 99205, 99206, 99207, 99208, 99212, 99216, 99217, 99218, 99223, 99224, 99251

Aug. 5, 2026 through Sept. 1, 2026: 99021

*View zip codes and effective dates

Aug. 4, 2026, 2:46 p.m. PDT

Our hearts are with the communities affected by the devastating wildfires across Washington state. Overall, our wireless network continues to operate normally in affected areas, with the exception of one cell site in Spokane. To help minimize potential service disruptions during high demand periods, we’ve adjusted settings at surrounding cell sites in the impacted area.

The FirstNet Response Operations Group™ (ROG) – led by former first responders – is on the ground and guiding the deployment of dedicated FirstNet assets and other solutions based on public safety’s needs.

As a reminder to our AT&T Postpaid & Prepaid customers in affected areas, we are waiving overage charges to provide unlimited talk, text, and data through Sept. 1, 2026. Please see the “Supporting Our Customers” section of this page for more information.

We continue to monitor the situation closely and remain focused on keeping you connected.

A portable generator deployed by AT&T Network crews in Spokane County, WA

A portable generator deployed by AT&T Network crews in Spokane County, WA.

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Utilize satellite communications if cellular coverage is not available.

If you have an iPhone 14 or newer that is updated to iOS 16.1 you may be able to connect with emergency services via satellite. If your iPhone 14 or newer is updated to iOS 18 you may be able to send messages and connect with emergency services via satellite. If you have a Google Pixel 9 you may be able to connect with emergency services through text via satellite. For more information on availability and how to use, visit here for iPhone and here for Pixel.
 


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