Fraud Alert Reporting/Credit Bureau Contact Information

Our Cyber Aware website describes many different types of fraud and cybersecurity threats. Here’s a summary of ways to report each type of fraud if it happens to you.

If you believe you are the victim of fraud related to your AT&T account, contact the Fraud Department at 800-337-5373.

Email Fraud Reporting

Examples include phishing and emails pretending to be from AT&T.

Text Fraud Reporting

Texting fraud includes SMiShing and other texting scams.

  • Forward suspicious text messages to SPAM (7726). Messages forwarded to 7726 are free for AT&T customers and won’t count toward your texting limits.
  • Contact the Fraud Department at 800-337-5373.
  • Forward a suspicious text message to the Anti-Phishing Working Group at reportphishing@apwg.org
  • Report suspicious texts to the FTC.
  • Report robotexts at https://www.att.com/t/fraud/en/index.html#report

Cyber-crime Reporting

Along with the above ways to report specific issues, the FBI has a website dedicated to reporting cybercrime: https://www.ic3.gov/complaint/default.aspx

Phone Call Fraud Reporting

Phone fraud includes social engineering and ‘man in the middle’ attempts to get you to share personal or account information.

AT&T Community Forums

You may find answers or share solutions at https://forums.att.com/.

Identify Theft Reporting

If you believe you are a victim of identity theft, take action immediately. Report identity theft at the FTC website www.identitytheft.gov.

Credit Bureaus

You can also contact any of the three major credit bureaus to place a fraud alert on your credit file. The fraud alert asks creditors to contact you before opening new accounts or making changes to your existing accounts.

Equifax                   800.525.6285 www.equifax.com
Experian 888.397.3742 www.experian.com
TransUnion 800.680.7289 www.transunion.com