The FirstNet Network Expands Across New Mexico to Advance Public Safety Communications Capabilities

New Infrastructure Will Also Improve Connectivity for Area Residents and Visitors; Public Safety’s Network Supports COVID-19 Emergency Response

New Mexico’s first responders are getting a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites and other network enhancements. This new infrastructure is a part of the FirstNet network expansion taking place across the state, bringing increased coverage, capacity and capabilities for public safety.

FirstNet is the only nationwide, high-speed broadband communications platform dedicated to and purpose-built for America’s first responders and the extended public safety community. It’s built with AT&T* in a public-private partnership with the First Responder Network Authority (FirstNet Authority) – an independent agency within the federal government.

That’s why AT&T has a responsibility unlike any other network provider. And unlike commercial networks, FirstNet provides real, dedicated mobile broadband when needed with always-on priority and preemption for first responders. This helps ensure New Mexico first responders connect to the critical information they need – every day and in every emergency.

Building upon AT&T’s current and planned investments in New Mexico we’re actively extending the reach of FirstNet to give agencies large and small the reliable, unthrottled connectivity and modern communications tools they need. Currently well ahead of schedule, the FirstNet build has already brought New Mexico first responders:

Purpose-built network enhancements – Catron and Hildalgo Counties now have newly launched FirstNet cell sites. These sites were identified by state and public safety stakeholders as priority locations. With FirstNet, it’s about where first responders need connectivity. That’s what is driving our FirstNet build. These sites were constructed using Band 14 spectrum, as well as AT&T commercial spectrum. Band 14 is nationwide, high quality spectrum set aside by the government specifically for FirstNet. Band 14 was added to more than 60 existing sites across New Mexico in 2020 as part of the initial FirstNet build, including markets such as Albuquerque, Santa Fe, Farmington, Roswell and Hobbs.

• Reaching Rural New Mexico – FirstNet is built for all public safety. That means every first responder in the country – career or volunteer; federal, tribal, state or local; urban, suburban or rural. That’s why connecting remote parts of America is one of our top priorities. We’re collaborating with rural network providers to help build out additional LTE coverage and extend FirstNet’s reach in rural and tribal communities.
• Public safety-specific advanced capabilities – FirstNet is the only nationwide platform that gives first responders entire communication ecosystem of unique benefits including mission-centric devices, certified applications and always-on, 24-hours-a-day priority and preemption across voice and data. This is like giving public safety communications the “lights and sirens” treatment so that they stay connected, no matter the emergency.
• Unparalleled emergency support – New Mexico agencies on FirstNet also have 24/7 access to a nationwide fleet of 76 land-based and airborne deployable network assets. These portable cell sites can either be deployed for planned events or in emergencies at no additional charge. FirstNet Response Operations – led by a group of former first responders – guides the deployment of the FirstNet deployable assets based on the needs of public safety.
• Free smartphones for life for public safety agencies – We’ve also expanded the benefits of FirstNet for New Mexico agencies – spanning law enforcement, fire, EMS, healthcare, hospital emergency departments, emergency management and 9-1-1 operations. Now, they can stay up-to-date with free smartphones for life at no additional cost on their FirstNet Mobile—Unlimited plans.¹ This means first responders across agencies of all sizes will have affordable access to their network for decades to come.

“New Mexico’s first responders deserve dependable coverage, and with FirstNet, they have access to the reliable connection they need to do their jobs and help keep their community and themselves safe. Working with public safety we’ve made the services we offer in conjunction with FirstNet nimble, adaptable and ready to scale for even the most severe situations as we’re seeing currently with COVID-19,” said Bob Digneo, External Affairs Director, AT&T New Mexico. “We are proud to support our first responders by providing innovative new tools to help them respond to incidents more quickly, safely, and effectively across the state of New Mexico.” 

The COVID-19 health crisis illustrates precisely why public safety fought for the creation of FirstNet. Where public safety goes, we go. We’ve answered the call for tornadoes, hurricanes, wildfires, floods and other natural disasters. But with COVID-19, it is like experiencing a perpetual emergency in every community across the country. Public safety’s network is being tested in a completely new way, and it’s hitting the mark.

“FirstNet is a dedicated broadband platform for public safety, by public safety,” said FirstNet Authority CEO Edward Parkinson. “We worked hand-in-hand with New Mexico’s public safety community to understand their needs for the network. And these network enhancements are a prime example of how that input and feedback is becoming reality. We look forward to supporting New Mexico’s first responders’ use of FirstNet to help them save lives and protect communities.”

In addition to further elevating public safety’s connected experience in support of their emergency response, this new infrastructure will also help improve the overall coverage experience for AT&T wireless customers in the area. Residents, visitors and businesses can take advantage of the AT&T spectrum bands, as well as Band 14 when additional capacity is available.

For more about the value FirstNet is bringing to public safety, check out FirstNet.com.

_{^{1 Available only to FirstNet first responder public safety entities for Primary Agency Paid User lines of service.  Requires a new FirstNet Mobile - Unlimited for Smartphone line or eligible upgrade on a two-year service agreement or AT&T installment 30-month agreement. For two-year agreement, upgrade your smartphone with a new eligible smartphone every two years at no additional cost for as long as your service plan is in effect and in good standing. Pay $.99 for eligible smartphone at purchase, credited back within three billing cycles.  Upgrade requires new two-year agreement. For AT&T Installment 30-month agreement, upgrade your smartphone with a new eligible smartphone every time you satisfy your current AT&T Installment agreement and sign a new one for no additional cost for as long as your service plan is in effect and in good standing. For both plans, tax on full discount price (two-year agreement) or full retail price (AT&T Installment agreement) due at sale. Activation and other fees, taxes, charges and restrictions apply. See firstnet.com/agencyoffers for offer details.}}