- Don’t reply to texts from someone you don’t know. Simply ignore or delete texts if you don’t know who they came from. Even if the text seems legitimate, avoid responding directly, and don’t hand out or confirm personal information. Remember, most companies, including AT&T, do NOT send text or email requests asking for personal or account information.
- Stop and think before you send “STOP.” Some legitimate companies and services allow consumers to opt-out of text messages by responding with the word “STOP.” However, some savvy text scammers use this to confirm your phone number is genuine as soon as you send “STOP.”
- Don’t click on any links in the message. Bad guys may include links to fake websites that imitate real companies. Those sites may ask for personal information or install malware on your device. Always go directly to a company’s secure website, not the link included in the text message.
Keep in mind that legitimate companies and organizations can send you text messages, as long as you’ve given them permission to do so. Political campaigns and groups can send text messages without your consent, but only if they do not use autodialing technology to send them.
To learn more about common text scams, visit this Cyber Aware resource on SMiShing.