Texas Floods

July 17, 2026, 3:27 p.m. CT

Our thoughts remain with the Texas communities affected by this tragic flooding event. As public safety’s partner, the FirstNet®, Built with AT&T team is on the ground to help ensure first responders and those essential to their operations have the dedicated connectivity they require.

FirstNet is America’s public safety network. And we have a commitment unlike any other to deliver for this critical community. With the dedicated, nationwide FirstNet fleet of 190+ portable cell sites exclusively available for public safety’s use, we’re giving first responders a level of support that’s far beyond anything they’ve ever seen:

• The FirstNet network is operating as designed across the region, delivering first responders always-on priority and preemption for their critical talk, text and data.
• The FirstNet Response Operations Group™ (ROG) – led by former first responders – is on the ground and guiding the deployment of dedicated FirstNet assets and other solutions based on public safety’s needs.
• So far, public safety officials have made five FirstNet emergency support requests, and FirstNet ROG is engaged to ensure they have the reliable communications they require. 
• Assets on the ground include: 
  • Dedicated FirstNet Satellite Cell on Light Trucks (SatCOLTs) and Compact Rapid Deployables (CRDs) – Mobile cell sites that connect via satellite and are not reliant on commercial power. 
  • AT&T Cell Booster Pros and other in-building solutions – Deployed to public safety facilities to further indoor connectivity.
  • AT&T LEO Cell Trailers (LCTs) and LEO Emergency Communication Portables (LECPs) – Deliver temporary cell service where traditional service is unavailable.
  • Amphibious and high-water vehicles – Transition easily from land to water and can deliver people, equipment, or fuel to areas unreachable by road. 
• FirstNet personnel are also embedded directly within the Emergency Operations Center (EOC) in Kerrville, collaborating alongside officials to help ensure rapid response.

The Kerr County Sheriff’s Office said, “Flooding events of this magnitude require strong partnerships, and we appreciate the support FirstNet has provided to public safety agencies responding across our region. Having access to dedicated communications resources and personnel who understand the needs of emergency response gives our teams greater confidence as they focus on protecting residents, conducting rescues, and supporting recovery efforts.”

We continue to see limited impacts to our commercial wireless network. Our network teams are working to restore service to the few affected cell sites in the area as quickly and safely as possible.

AT&T Network Disaster Recovery (NDR) – one of the largest in the industry – continues to bring in and deploy additional assets and specialized personnel as needed. As FirstNet ROG guides the deployment of public safety’s assets, AT&T NDR primarily serves as the “boots on the ground,” ensuring that FirstNet assets get placed where first responders need connectivity most. 

The Real County Sheriff’s Office said, “During this week’s flooding, reliable communications have been critical to protecting lives and coordinating response efforts across Real County. The support provided by FirstNet and its Response Operations Group have helped ensure our first responders remain connected as they serve our communities during this challenging time. When conditions are changing rapidly, dependable communications can make all the difference.”

FirstNet is designed to be second-to-none in an emergency, no matter where disasters strike. It’s why we see FirstNet as the most important wireless network in the country. And to all first responders who continue to protect our families, friends and communities, thank you for your service.

July 15, 2026, 4:50 p.m. CT

Our thoughts are with the communities affected by the widespread flooding in Central and South Texas. As a Texas-based company, we are committed to supporting our neighbors through our response and restoration efforts.

Although our network is experiencing minimal impacts, we’ve deployed our Network Disaster Recovery (NDR) team and the FirstNet® Response Operations Group™ (ROG) to assist. The team is staged in the area to deploy AT&T portable satellite assets, dedicated FirstNet portable cell sites and high-water vehicles to support impacted areas.

FirstNet liaisons are also in contact with federal, state and local officials and the team is prepared to deploy additional dedicated FirstNet assets at the request of public safety to further support their emergency communications as needed.

Our teams are closely monitoring the performance of our network as severe weather conditions continue in the area, and remain focused on keeping our customers and the public safety community connected.