Customer Assistance

AT&T Waiving International Roaming Charges for Customers in Ukraine

March 1, 2022, 2:30 p.m. CST, updated August 31, 2022

Beginning February 26, 2022 through September 30, 2022, we are waiving international roaming charges to provide talk, text and data from Ukraine to anywhere in the world. This includes all AT&T Postpaid and Liberty Mobile customers.

Customers may still receive alerts during these dates, but accounts will reflect the credits and/or waived data, voice and text charges. 

AT&T Offering U.S. Customers Unlimited Long Distance Calling to Ukraine

February 25, 2022 at 3:00 p.m. CST, updated August 31, 2022

AT&T is supporting efforts to keep our customers connected to their loved ones during the recent events in Ukraine.

Beginning February 26, 2022 through September 30, 2022, we’re offering our consumer and business customers unlimited long distance calling from the U.S. to Ukraine*. This offer is valid for all consumer and business AT&T Postpaid & PREPAID wireless customers, and consumer VoIP and landline customers. Unlimited texts to this region are standard with Mobile Share and Unlimited Texting plans.

Customers may still receive alerts during these dates, but accounts will reflect the credits and/or waived voice charges. 

*Calls must include the 380 Country Code for Ukraine

 

Text-to-Give

February 28, 2022, 7:10 p.m. CST, updated March 23, 2022

Join us in supporting those impacted by the recent events in Ukraine.

A one-time donation will be added to your mobile phone bill. All donations must be authorized by the account holder. Message & Data Rates May Apply.

Text FOOD to 80100 to make a one-time $10 donation to support the World Central Kitchen.

  • Your donation will provide thousands of fresh meals to Ukrainian families fleeing home as well as those who remain in the country. WCK have boots on the ground working in Ukraine and along its borders in neighboring counties.

Text UKRAINE to 25383 to make a one-time donation of $25 to the International Rescue Committee.

  • Your donation will help IRC provide food, medical care and emergency supplies to refugee families in Ukraine. The IRC is also on the ground in Poland and preparing to support displaced families.

Text UKRAINE to 80100 to make a one-time donation of $10 to UNICEF.

  • Your donation will support UNICEF's ongoing efforts to scale up lifesaving programs for children, including trucking safe water to conflict-affected areas, prepositioning health and hygiene supplies and working with municipalities to ensure help for children and families in need. It will also provide psychosocial support, learning services and emergency cash assistance.​

Text UKRAINE to 52000 to make a one-time donation of $10 to The Salvation Army National Corporation.

  • Your donation will provide food, clothes, blankets, shelter and spiritual care to the affected families and individuals who have been displaced from their homes and are seeking refuge.

Text WORLD to 20222 to make a one-time donation of $25 to World Institute on Disability.

  • Your donation will support Fight For Right, a disability-led organization in Ukraine working to save the lives of Ukrainians with disabilities impacted by the ongoing crisis.