Key Takeaways:
- AT&T Fiber took home 107 wins — nearly twice as many as the closest competitor — in home internet performance categories of speed, reliability, video, and consistency.
- In over 60% of the 26 metro areas it was evaluated, AT&T Fiber swept all five categories.
- This momentum reflects more than network performance; it highlights AT&T’s focus on delivering a premium in-home experience.
What’s the News: AT&T Fiber earned more wins than any other provider, according to a new report from Opensignal. In total, AT&T Fiber earned 107 wins - nearly twice as many as the closest competitor. But the winning streak didn’t stop there. AT&T Fiber also won across all five categories in more than 60% of the 26 metro areas evaluated where AT&T provides fiber service.
Why it Matters: The results reflect strong performance across the things that matter most to customers, including download speed, upload speed, video experience, reliability, and consistent quality. Taken together, they show AT&T Fiber is outperforming the field by a wide margin in the areas customers notice most. As AT&T continues to expand its fiber footprint, that experience is set to reach even more customers.
Quotable: “When we talk about putting the customer first, this is what it looks like. AT&T Fiber is delivering strong performance in the categories that shape everyday connectivity, and this report makes clear that we are leading by a meaningful margin,” said Jenifer Robertson, executive vice president and general manager, AT&T Consumer.
More Details: AT&T Fiber’s strong performance also showed up in a previous Opensignal report that revealed customers who subscribe to both AT&T wireless and fiber experience the fastest speeds. That value goes beyond performance, with converged fiber and wireless customers receiving Internet Backup at no extra charge.
Beyond the benefits of bundling services, AT&T Fiber delivers award winning connectivity on its own, backed by the AT&T Guarantee and a customer experience that makes AT&T Fiber customers the happiest.
While industry recognition highlights AT&T Fiber’s strength, our focus remains on delivering a premium in-home experience for customers. All-Fi Pro builds on this by offering whole home coverage, advanced security, Wi-Fi that adapts to routines, and the latest technology with premium equipment upgrades. Included with 5 GIG plans and available as an add-on, it is one more way AT&T Fiber delivers simplicity and value for customers.
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