AT&T Labs Advanced Technologies goes beyond today’s current solutions to invent disruptive technologies that will drive future innovations. Our research programs are at the tip of the spear in creating advanced technologies in Big Analytics, Cloud Services, Intelligent Systems, and Networking and Service Quality Management. AT&T Labs draws on a rich heritage of innovation, including eight Nobel Prizes, and a strong culture that encourages openness, teamwork and collaboration across AT&T and within the industry.
AT&T is building platforms, technologies and techniques for analyzing data that help us improve the customer experience and develop new services.
Through our Intelligent Services research program, we are creating entirely new ways for AT&T’s customers to seamlessly interact with their world.
Chris Rice, President - Vice President, AT&T Labs Advanced Technologies
Chris leads the team in research and advanced development for a software-defined network. He oversees advancements in IP network management, network virtualization, big data and more. Since joining AT&T in 1995, Chris has contributed expertise and focus on wireless and broadband communication systems.
Alicia Abella, Assistant Vice President – Inventive Science, AT&T Labs
Alicia manages the Cloud Services Research platform, specializing in data analytics, user interfaces, IPTV, mobile services and SIP/VoIP technology. She is an expert in collaboration technologies, data analytics and spoken dialog systems.
Mazin Gilbert, Assistant Vice President – Inventive Science, AT&T Labs
Mazin leads AT&T’s research in Intelligent Services including speech, language, and dialog processing, machine learning, business analytics and statistics, machine vision and video processing. He brings more than two decades of experience within the industry.
Jennifer Yates, Assistant Vice President – Inventive Science, AT&T Labs
Jennifer heads the Networking and Service Quality Management research platform. Her organization is focused on inventing, prototyping and driving new technologies that enable network operations to enhance the network service experience for customers.
Chris Volinsky, Assistant Vice President – Inventive Science, AT&T Labs
Chris leads the Big Data research platform, with a focus in the field of statistics and data analytics. Since joining AT&T in 1997, Chris brings particular expertise on large scale data analytics recommender systems, social networks, statistical computation and anomaly detection.
Kathleen Meier-Hellstern, Assistant Vice President – Inventive Science, AT&T Labs
Kathleen leads the Optimization, Reliability and Customer Analytics Department (ORCA). Her team provides AT&T with statistical and data analysis, optimization, and performance and reliability modeling to optimize AT&T’s networks, services and customer experience. Kathy joined AT&T in 1984.
AT&T’s vision for the connected future is rooted in the work our Cloud Technologies and Services research program is driving around the network-capable cloud.
Networking and SQM
Our Networking and Service Quality Management research program is creating technologies that deliver a superior service experience for our customers.
Service Quality Management (SQM) Uses smart data analytics to get a customer eye view of how well the network is performing for our customers.
Behind AT&T NetBondSM
How to provide the benefits of a private network and the flexibility of the cloud.
SDN Between Data Centers
Using SDN to create a cloud-to-cloud connection in under a minute
Application Resource Optimizer
Helps developers make their apps energy efficient.