Ethics and integrity are foundational to who we are at AT&T, and for more than 140 years, these principles have guided our interactions with our customers, our shareowners, our communities, and each other. As we deliver our purpose to connect people to greater possibility with expertise, simplicity and inspiration, we maintain an unwavering commitment to ethics and integrity. We are committed to do the right thing every day and help open the door to greater possibility.
AT&T CEO
Our purpose at AT&T is connecting people to greater possibility with expertise, simplicity and inspiration. Doing so at the highest levels requires many different talents, backgrounds and perspectives. But the foundational requirement is a commitment to integrity.
Ethical behavior is a key part of AT&T’s DNA, without exception or compromise. That’s where our Code of Business Conduct comes in. The Code serves as our roadmap for making sure we do what’s right in every situation, whether it’s with our customers, our partners, our stakeholders or each other.
Acting with honesty, integrity and transparency is what our customers expect of us. And it’s what we should demand from each other.
Thank you for living our purpose and for your continued commitment to integrity.
John Stankey
AT&T CCO
Connecting changes everything. So does an unwavering commitment to integrity. At AT&T, our Code of Business Conduct provides every employee with a clear understanding of how we do business. The Code is a reminder of what our customers and stakeholders expect from us and what we should expect from each other.
The Code empowers us to connect people to greater possibility – with expertise, simplicity, and inspiration the right way. And one thing that will never change is our promise to run a business rooted in ethics and moral courage.
Thank you for your commitment to operating with integrity.
Bill Ryan
AT&T's Code of Business Conduct
AT&T's Code of Business Conduct is the foundation of our ethics and compliance program. This code applies to all AT&T employees and serves as a guide to help us make the right decisions, ensuring we operate ethically and within the law. This commitment to ethical decision-making is integral to our principles and our commitment to doing the right thing.
We live by our cultural pillars of How We Connect: Serve Customers First, Act Boldly, Move Faster, and Win as One. These pillars are central to our culture and shape the future of AT&T.
Reporting Resources
Employees who seek advice, raise concerns, or report misconduct are embodying the 'Do the right thing' principle at AT&T.
AT&T does not tolerate any form of retaliation against these employees. “If you see something, say something! Our non-retaliation policy protects employees who have reasonable grounds to report any unethical behavior or violations of company policies or laws.”
U.S. Employees
- Hotline: 888-871-2622
- AT&T Hotline Web Reporting
Mexico Employees
- Hotline: 01 800 212 5575
- Email Reporting
Non-US Employees in Other Locations
- Contact your Human Resource Representative
- Global Security & Investigations: 908-658-0380
The above channels are for compliance and ethics questions and concerns only. If you have a customer service concern, such as a billing question or a problem activating your service, please contact customer service.
This is not an emergency service.
Please do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact local law enforcement first.