Hearing & Speech What do you want to do?
Make a call
Voice communication on your terms
Real-time text (RTT) on your Android or Apple wireless phone – available via the AT&T app or built-in – transmits text in near real-time enabling a conversational flow of communication, simultaneously, with voice and text.
Text Telephone (TTY)-compatible wireless and wired phones allow you to communicate back-and-forth with another person, also on a TTY device, by taking turns.
Dial 7-1-1 for Relay Services using your TTY phone from anywhere in the United States. You’ll be connected to a specially trained communications assistant from your state relay provider to facilitate a confidential, voice carry-over conversation.
Find a wireless phone that works with a hearing aid or cochlear implant
Wireless phones certified by the FCC as hearing aid- and cochlear implant-compatible (HAC) are designed to minimize unwanted noise and interference.
Learn more about HAC wireless devices, including a list of those that are FCC-certified. You can also visit an AT&T store to try different HAC phones and find the best one for you.
Get more from your smart device
Take advantage of wireless accessibility features
Vibrate on ring, LED flash for alerts, personalized messaging, gestures and closed captioning are among the many wireless accessibility features that can improve communication if you have a hearing or speech disability.
Access many of these features through the accessibility menu in Settings, depending on your mobile device, to improve video calling and chat.
Watch the video below to see how accessibility features for hearing are improving one woman’s life (1:42).
Get help with your account
Access special reduced rates for wireless data use
AT&T Accessibility plans offer rates for customers who communicate primarily by texting or video calling in the U.S. due to a hearing disability.
Manage your relationship with AT&T
Wireless customers can contact AT&T’s National Center for Customers with Disabilities (NCCD) to get answers to questions regarding equipment, accessories, features and services.
Wire (or LAN) line customers can contact AT&T’s Disability and Aging Center for help, including answers to questions about your account.
Contact the Disability and Aging Center: 800.772.3140 from 9 a.m. to 8:30 p.m. ET, Monday through Friday, and from 8 a.m. to 5:15 p.m. ET on Saturday.