We understand different needs
What is accessibility? It’s ensuring that the things people depend on throughout their daily lives are usable regardless of whether a person has a disability. Statistics show that more than 1 billion people worldwide have a disability or an access need.
Accessibility is about making sure that everyone can partake in what the world has to offer. It's about all of us.
Let’s connect | AT&T and accessibility, 3:24
Our leaders weigh in on how AT&T approaches accessibility for its disabled customers through smart technology and a compassionate mindset that includes us all.
Determination. Innovation. Inspiration.
Read stories of how these aspirations converge in accessibility
for the more than 61 million people in the U.S. living with disabilities.
Smart city planning that puts people first
As the pace of smart city development intensifies, AT&T leaders recognize the importance of including accessibility during the earliest stages of planning. They say that designing inclusive smart cities for all will require a human-centric approach and intensive involvement, planning and collaboration.
Customer service with heart
At AT&T’s Disability & Aging Call Center, agents are specifically trained to assist customers with special needs related to vision, hearing and aging. Fielding 220,000 calls per year, they not only help customers access services to improve their lives but create bonds with them in the process.
Accessibility makes life better for all
Accessible solutions can expand the world in surprising ways. Curb cuts, automatic doors, text messaging and speech-to-text applications are just a few examples of innovations that originated to help people with disabilities and are now in widespread use.
Accessing Your World
Connecting with friends, family and entertainment from wherever we work or play and whenever we want should be easy – for everyone. Our dedication to accessibility comes through in the products and services we offer.
Vision
Screenreaders, talking guides and dictation apps are just some of the products to help the blind or those with low vision get to know their devices or just get connected.
Hearing and Speech
Find out which devices are hearing aid-compatible. Need information on real time text (RTT), text telephone (TTY) or closed captioning? We can help with that, too.
Cognitive
Get help to stay on track. Learn how to use memory apps, calendars and other reminders to move you through your day.
Mobility
Get more information on accessible phones, tablets, mobile apps and smart homes. Also learn about helpful phone features such as voice commands or gestures to make connecting easier.
Aging
Learn more about specialized equipment, senior discounts and customer service options. Visit any of the other product sections that best describe your specialized need(s).
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Accessibility News
Finding an unexpected way to the top
A young, blind entrepreneur has tackled the hurdles of rock climbing using a popular building toy to create a tactile map. With this method, tiny blocks correspond to the type and placement of footholds in a rock wall. The innovative technique opens up this sport – and potentially a host of other activities – to those with vision loss.
Smartphone innovations open up the world
From enhanced voice control to an app that connects blind people with sighted volunteers, smartphones continue to expand accessibility in new and exciting ways. Initially aimed at helping people with disabilities plug in and live better, these innovations invariably end up benefitting everybody.
Accessibility as an engine of economic growth
The World Economic Forum advocates for inclusive growth that helps everyone – an aim that they say demands we prioritize accessibility in everything we do. With 1.3 billion people worldwide affected by some form of disability – and the likelihood that anybody might be impacted at any time – we all stand to benefit from a mindset that recognizes the full breadth of the human experience.
