We understand different needs
What is accessibility? It’s ensuring that the things people depend on throughout their daily lives are usable regardless of whether a person has a disability. Statistics show that about 20% of the world’s population have a disability or an access need.
Accessibility is about making sure that everyone can partake in what the world has to offer. It's about all of us.
Let’s connect | AT&T and accessibility, 3:24
Our leaders weigh in on how AT&T approaches accessibility for its disabled customers through smart technology and a compassionate mindset that includes us all.
Determination. Innovation. Inspiration.
Read stories of how these aspirations converge in accessibility
for the more than 61 million people in the U.S. living with disabilities.
Seven resolutions you can make for a better 2020
What can you do to improve the year ahead for people living with a disability – and for you, too? Take a look at seven do’s and don’ts to consider and resolve to make 2020 more welcoming to all.
Customer service with heart
At AT&T’s Disability & Aging Call Center, agents are specifically trained to assist customers with special needs related to vision, hearing and aging. Fielding 220,000 calls per year, they not only help customers access services to improve their lives but create bonds with them in the process.
Accessibility makes life better for all
Accessible solutions can expand the world in surprising ways. Curb cuts, automatic doors, text messaging and speech-to-text applications are just a few examples of innovations that originated to help people with disabilities and are now in widespread use.
Accessing Your World
Connecting with friends, family and entertainment from wherever we work or play and whenever we want should be easy – for everyone. Our dedication to accessibility comes through in the products and services we offer.
Vision
Screenreaders, talking guides and dictation apps are just some of the products to help the blind or those with low vision get to know their devices or just get connected.
Hearing and Speech
Find out which devices are hearing aid-compatible. Need information on real time text (RTT), text telephone (TTY) or closed captioning? We can help with that, too.
Cognitive
Get help to stay on track. Learn how to use memory apps, calendars and other reminders to move you through your day.
Mobility
Get more information on accessible phones, tablets, mobile apps and smart homes. Also learn about helpful phone features such as voice commands or gestures to make connecting easier.
Aging
Learn more about specialized equipment, senior discounts and customer service options. Visit any of the other product sections that best describe your specialized need(s).
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Accessibility News
Taking the City:One Challenge
The City:One Challenge provides space for cities, communities and industry to collaboratively pursue urban solutions that provide greater access to all. Accepting the challenge, AT&T has joined Ford, Dell and Microsoft to help solve some of the most pressing mobility issues that face cities of the future, starting in Indianapolis, Mexico City, Austin and Detroit.
Smartphone innovations open up the world
From enhanced voice control to an app that connects blind people with sighted volunteers, smartphones continue to expand accessibility in new and exciting ways. Initially aimed at helping people with disabilities plug in and live better, these innovations invariably end up benefitting everybody.
Accessibility as an engine of economic growth
The World Economic Forum advocates for inclusive growth that helps everyone – an aim that they say demands we prioritize accessibility in everything we do. With 1.3 billion people worldwide affected by some form of disability – and the likelihood that anybody might be impacted at any time – we all stand to benefit from a mindset that recognizes the full breadth of the human experience.
