We believe that making today’s technologies accessible to everyone is just as important
as the innovations themselves. See how that belief takes shape in our products and services as well as our culture.
Deaf Awareness Week
Deaf Awareness Week, Sept. 20 to 26, promotes the positive aspects of deafness and deaf culture while encouraging inclusion for all. To mark the occasion, Matt Myrick of AT&T shares an important innovation he worked on that improved 9-1-1 calling and other services for those with speech and hearing disabilities.
Accessibility in the COVID-19 World of Work
As employers and staff across the U.S. consider workplace changes in the era of COVID-19, countless details – masks, sanitizers, workstations and more – have received ample consideration. Yet, despite the best laid plans, employees with disabilities will no doubt face additional questions based on their own, unique situations.
Happy Birthday ADA!
Since 1990, millions of Americans have benefited from the most important disability legislation ever signed in the U.S., the Americans with Disabilities Act (ADA). In honor of the ADA’s 30- year anniversary, a remarkable event celebrates its extraordinary story, the people who made it happen and its profound impact on all our lives.
Smartphone app provides view of the world for the blind
Through her work at AT&T, Kelly Burton brought smartphone technology home to her husband who is blind, giving him a new outlook on life. The app connects Eric Burton to a remote agent who “sees” for him in real time and talks to him through his environment.
Saluting the importance of digital accessibility for all
Dedicated to human progress through technology and communication, AT&T supports digital accessibility for all. Join us in honoring the mission of Global Accessibility Awareness Day ― to raise awareness and practical knowledge about how to make the digital world inclusive for everybody.
Undiscovered talent no more
Employees with autism, and other learning and thinking differences, can bring unique perspectives, talents and skills to the workforce. Motivated by their contributions, AT&T plans to implement new strategies to recruit, retain and engage neurodiverse people.
Smart city planning that puts people first
As the pace of smart city development intensifies, AT&T leaders recognize the importance of including accessibility during the earliest stages of planning. They say that designing inclusive smart cities for all will require a human-centric approach and intensive involvement, planning and collaboration.
Customer service with heart
At AT&T’s Disability & Aging Call Center, agents are specifically trained to assist customers with special needs related to vision, hearing and aging. Fielding 220,000 calls per year, they not only help customers access services to improve their lives but create bonds with them in the process.
Seven resolutions you can make for a better 2020
New Year’s Day is just a few weeks away. What can you do to improve the year ahead for people living with a disability – and for you, too? Take a look at seven do’s and don’ts to consider and resolve to make 2020 more welcoming to all.
People with Disabilities Day to last all week in Mexico City
Living with a disability is a global experience. AT&T is using the Dec. 3 observance of International Day of People with Disabilities to spend a week focusing on disabilities in North America’s largest city.
Accessibility makes life better for all
Accessible solutions can expand the world in surprising ways. Curb cuts, automatic doors, text messaging and speech-to-text applications are just a few examples of innovations that originated to help people with disabilities and are now in widespread use.
Everyone counts at AT&T
Disabilities shouldn’t be kept in the shadows. The observance of World Mental Health Day and a program at AT&T are just a few efforts fighting the stigma that still keeps mental and physical disabilities in the dark.
October is Blind Awareness Month
Blind Awareness Month includes many special days and weeks dedicated to increasing understanding, expanding access and cultivating inclusion for people with low or no vision. Susan Mazrui of AT&T discusses why it’s important to celebrate, educate and advocate for this community.
Learning about life with a disability
The AT&T Accessibility Lab shares glimpses into the lives of people with disabilities. Charged with serving all people, AT&T employees can gain a sense of what it’s like to live with a cognitive, visual, hearing or motor disability by visiting the hands-on, traveling lab.
Happy birthday, ADA – historic disability legislation turns 29
Passed July 26, 1990, the Americans with Disabilities Act provides people with disabilities the same rights and opportunities as everyone else. The passage of the groundbreaking legislation created significant progress toward inclusion for all.
Life Experiences Shape AT&T Leaders’ Dedication to Accessibility
David Huntley, a senior executive vice president and the Chief Compliance Officer for AT&T, understands why accessibility matters. Because for us, it’s personal.
AT&T explores work and play during Global Accessibility Awareness Day
The AT&T team observed Global Accessibility Awareness Day (GAAD) for the second time this year. The event included demos of innovative new technologies and information about 14 separate initiatives currently underway.
Smartwatch powered by AT&T makes monitoring health conditions easier
The OnePulse smartwatch, powered by AT&T wireless connectivity, goes beyond tracking steps. By transmitting certain critical medical and health data to the cloud, it makes monitoring health conditions easier.
Bowled over: Meet Jonathan “300” Harmon
Bowling is Jonathan’s passion. See how this young man living with autism, who competed in the Special Olympics World Games, has a lifelong connection to AT&T.
Turning tragedy into triumph
A distracted driver with a smartphone caused a crash and a traumatic brain injury for AT&T employee Carolyn Chandler. Read about Carolyn’s efforts to heighten disability awareness and remove the stigma of a brain injury.
Why People Hide their Disabilities at Work
A full 30% of professionals fit the current federal definition of having a disability — and the majority are keeping that status a secret. Disclosing “invisible disabilities” on the job can relieve the stress of keeping things bottled up and support career development.
Smart Cities for All Collaborates with AT&T to Launch New Inclusive Innovation Playbook
The tool lays out specific steps that cities and their partners can take to infuse the urban innovation ecosystem with a greater focus on accessibility and a commitment to persons with disabilities.
Empowering Tech Caregivers to Tackle Online Safety
If you are assisting a loved one online, you may need to help safeguard against scams, spam, malware, identity theft and other online threats. Critical measures like strong passwords can be intimidating to many users, but support is available to help you protect the people you care about.
AT&T powering palliative technology
A new study intends to combine 5G with virtual reality and augmented reality (VR and AR) to test if it can help reduce chronic pain and anxiety for certain hospice patients. The goal: an alternative therapy that is easier for caregivers to implement and makes the patient most comfortable during this difficult time.
AT&T names new Chief Accessibility Officer
Suzanne Montgomery is the new chief accessibility officer (CAO) at AT&T. She will work closely with the company’s Corporate Accessibility Technology Office (CATO) to ensure AT&T products and solutions are accessible to people with disabilities.
Connected health systems help seniors overcome isolation
Long before COVID-19 changed the world, the US faced an emerging elderly crisis marked by caregiver demand increasingly outstripping supply. The pandemic only accelerated the problem — and the role technology can play to help bridge the gap by connecting seniors to the world and improving their daily lives.
Voice-enabled calling keeps getting better
With the rollout of voice-enabled calling on Alexa devices, some AT&T customers will now be able to ask their Alexa devices to start or answer incoming calls, even if the phone is out of reach, turned off or out of battery. This new functionality offers good news for anyone with a disability that might make it difficult to get to their cell phone quickly.
4 disability clichés, and what you can say instead
Predictable and unoriginal, disability clichés impede, rather than improve, communication and understanding. We need more discussion about accessibility and inclusion, and we need as many people as possible to join the conversation. But before diving in, it’s a good idea to consider whether what we have to say is true, valuable, and called for.