Yesterday, AT&T debuted a new AT&T Fiber ad exposing the harsh reality of your internet letting you down during an important, once-in-a-lifetime moment.

In a continuation of a series of ads, actor Elijah Wood sits down to talk with a group of super fans, eager and excited to ask their questions over video conference. But, when super fan PreciousBaggins25 starts to speak, his slow upload speeds cause his video conference to freeze, missing his chance at the question of a lifetime. With AT&T Fiber, customers can experience symmetrical speeds of up to 1 gig on the upload and download, an ideal advantage for bandwidth-dependent applications like video conferencing. AT&T Fiber also offers 20 times faster upload speeds than cable[1]. This is 20 times the upload capacity of cable.

Watch the AT&T Fiber Super Fan ad below.