The Finger Lakes region of New York state is a rural community known for its scenic beauty – with a number of state parks filled with hills, valleys, canyons and waterfalls. While a beautiful destination, this type of terrain creates a challenge for first responder communications. 

For Bangs Ambulance in Ithaca, paramedics would experience areas of cellular service dead zones, making it impossible to communicate with local hospitals while in the field. When it can be only a matter of minutes between positive or negative patient outcomes, these communication challenges pose a significant threat for paramedics delivering critical patient care. 

After subscribing to FirstNet, Bangs Ambulance gained new capabilities and more reliable cellular service, allowing paramedics to better serve those who live, work and visit the Finger Lakes region. Learn how Bangs Ambulance uses FirstNet MegaRange to improve connectivity at the edges of coverage with high-power user equipment technology: