To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and texting from AT&T wireless and AT&T PREPAID customers and calls from AT&T landline customers.

As with any emergency, text messaging is recommended due to the possibility of network congestion in the local area.