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COVID-19: Our Response
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As our company responds to COVID-19, the health and safety of our employees and customers remain our top priority. The work we do is critical to millions of people and companies around the world, and we’re committed to being there when our customers and colleagues need us most. Here’s how we’re responding.
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Latest Updates
December 17, 2020, 4:30 p.m. CST
AT&T and Hitachi Vantara Help to Mitigate COVID-19 Exposure
The Regional Transportation Commission of Southern Nevada is utilizing advanced thermal screening technology to help mitigate the risk of COVID-19 exposure employees, customers, contractors at agency facilities. RTC is using AT&T’s Internet of Things (IoT) connectivity, along with Hitachi Vantara’s Digital Health and Safety Solution, to provide advanced temperature screening at all 8 of its facilities. The deployment of thermal analysis units throughout five RTC employee facilities enhances the organization’s health and safety measures to help safeguard staff and riders in the Southern Nevada community.
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FirstNet & First Responders
Police, firefighters, EMS, healthcare professionals, military personnel … they’re all on the front lines in the fight against COVID-19. And they need fast, reliable, around-the-clock connectivity to coordinate and communicate their emergency response. We’re honored to meet that need with FirstNet, the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community.
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Consumers
The services we provide are woven into the fabric of how we work, play and watch over our loved ones. We are committed to keeping you in touch when it matters most, because staying connected has never been more important. We are offering internet access for qualifying limited income households at $10 a month or less through our Access from AT&T program. Through June 30, 2021, AT&T will continue waiving data overages for these customers, as well as keep the expanded eligibility of Access from AT&T to qualifying households and those participating in the National School Lunch Program and Head Start.
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Businesses
Our business customers, large and small, have long looked to us for a wide range of solutions, from wireless connectivity to VPN to cloud services. Today those services are literally enabling many of those customers to continue operating in a work-from-home world.
If you are a business customer, click here for more information on how AT&T is supporting you.
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Education & Communities
One of AT&T’s core values is to be there when people need us. Our response to the COVID-19 pandemic is rooted in that belief. Below is more information about how we’re supporting communities, families and educators during this time.
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Employees
The safety of our employees is one of our top priorities. Today, nearly half of our employees are working from home. And for those who can’t do that, we’re providing personal protection protocols and equipment. We’re working to keep them safe, so they can keep you connected.
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Network
As a global company, we have extensive experience in planning for and responding to a wide variety of situations around the world. Our teams are closely monitoring developments in the coronavirus (COVID-19) outbreak and are taking the appropriate steps to help maintain the ongoing health and safety of our employees and customers.
Letter From CEO of AT&T Communications
I don’t think any of us have ever experienced a situation quite like this one. The coronavirus (COVID-19) pandemic has affected virtually everyone around the world, upended the engines of commerce, closed schools and some businesses, and disrupted the rhythms of our daily lives.