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EVERYDAY HEROES

Our People
  • Our People Home
  • Everyday Heroes
  • When Disaster Strikes
  • Our Innovators
  • All in a Day's Work

AT&T employees are constantly out in their communities … on the roads, in homes and at businesses – everywhere people live, work and play. That means they’re often the first ones on the scene of an accident, a fire, or a medical emergency. Our people shine in these moments – and we love sharing their stories with you. Get ready to be on the edge of your seat.

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Mary Lynn Bianco: Keeping spirits up on COVID-19 frontlines - 1 meal at a time

With a little help from her team, New York employee Mary Lynn Bianco is doing what she can to support her daughter, a nurse in New York City.

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Mark Bigham: What-a-gesture of thanks

Mark Bigham offered up his gratitude to Shreveport firefighters by treating them to a hamburger meal.

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Christina Siaweleski: A thread of hope

AT&T employee Cristina Siaweleski is putting her sewing skills to work, making masks for medical personnel on the frontlines of the COVID-19 response.

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Tom Betka: "They landed on the moon, then they landed right in front of me."

“One small step for man" provided one giant opportunity for AT&T Telecommunications Specialist Tom Betka. As a sailor on-board the USS Hornet, Tom was there when Apollo 11 splashed back down to Earth.

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Whitacre Awards: 3 brutal hurricanes no match for 2018 Whitacre winners

14 employees stepped forward in the face of high winds and heavy rain to help first responders, our customers, and even non-customers, communicate.

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Heather Robinett and family

Heather Robinett: There's community service, and then there's Heather

When her city faced a crisis, Heather Robinett jumped into service. Find out how this mother of 5 helped a suffering community heal. That community: Ferguson, Missouri.

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George Helmke: 45 years at AT&T, 99 years of an amazing life for this WWII vet

99-year-old World War II veteran George Helmke shares his life story as he returns to AT&T Labs, where he spent a 45-year career.

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Where there’s smoke: Quick thinking and fast action from 6 of our employees helped save children in 2 separate fires

Where there's smoke, there's usually fire. And recently, where there's fire, there have been AT&T employees to come to the rescue.

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Liz Grinzo: Triple rescue ends with hugs, laughs and tears

Her training in project management helped Liz Grinzo, her husband and neighbors save three young women from drowning in a chilly upstate New York lake.

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Dustin Jones: Bullets flying, Vail winner leads Vegas concertgoers to safety

"Not until everyone started running and screaming and the music stopped did I realize what was going on," said Dustin, a network services manager.

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Mark Smith: Saving 7 neighbors from a devastating house fire

Mark Smith, network services manager, left early for work recently to attend an important meeting, but his priorities soon changed. He rescued 7 of his neighbors in Lisbon, Ohio, from a house fire instead.

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Tineisha Mallory: “I got out of my car and just ran …”

"It was raining really hard. Lots of water," recalled Tineisha Mallory, a customer service associate located in Orange Park, Florida.

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Mario Fernandez, Melissa Brito: “I can't let this guy die here”

A customer walked into the Staten Island Mall store in New York and met Retail Sales Consultant Mario Fernandez. It was one of the worst days – and one of the luckiest – in that customer's life.

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Dawn Beveridge-Garver: Pulling a child from deadly whirlpool

Dawn Beveridge-Garber, professional-software delivery manager, was in her backyard in Huntley, Illinois, with her neighbors surveying the damage from a recent flash flood.

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Did you know?

>1.5 million hours of mentoring provided to students by AT&T employees

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Did you know?

141 years AT&T has been improving the way people communicate