AT&T Consumer: Connected Together
COVID-19: What we’re doing & what you need to know. Learn more.
In recent weeks we’ve all felt the change to our daily lives. In times like this, we want to stay connected to the people that we care about as well as news, information, education and even entertainment.
Our teams across AT&T are honored to keep you connected to what matters to you most. Keeping you connected is what we’ve always done and what we’ll always do. You can find the latest on how we’re assisting our customers and communities on our AT&T COVID-19 website.
How you can reach us
We’re working to keep you, and millions of people and companies around the world, connected during this critical time. We continue to balance providing the services you rely on while maintaining the health and safety of all our employees and customers.
That’s why we encourage you to manage your services online at att.com or on the myAT&T app with 24/7 access, allowing you to do almost everything you could do in our store or through our customer service team. These online tools allow you to handle wireless, video or internet bill payments, device or Wi-Fi troubleshooting, upgrading or activating your device or service and so much more.
Additionally, to further ensure we’re taking the proper steps for our customers and employees, we’ve adjusted our retail store presence to focus on handling first responder and critical customer needs. We’ve also reduced hours and taken extra cleaning and social distancing precautions. You can use our store locator to find information about the status of stores near you.
Thank you for choosing AT&T. Now more than ever we’re connected together.
CEO – AT&T Consumer
For even more self-service tools, you can visit our Digital Customer Portal.
And remember, you can manage all your services 24/7 with a myAT&T account online at att.com or from the myAT&T app on your phone.