Following the recent incident in Nashville, we are extending relief to AT&T Wireless and AT&T PREPAID customers who may be affected by the explosion. We will be waiving data overage charges for customers in 1166 zip codes across states like Tennessee, Kentucky, Indiana, Alabama, Georgia, Illinois and Missouri from December 27 to January 1, 2021 for AT&T Wireless customers and through January 2, 2021 for AT&T prepaid customers.

To make this possible, we will be automatically waiving service overage charges for AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in directly impacted zip codes.

Customers in these areas may still receive alerts during this time, but accounts will reflect the credits and/or waived data, voice and text charges. 1

 

Tennessee

37010, 37011, 37012, 37013, 37014, 37015, 37016, 37018, 37019, 37020, 37022, 37023, 37024, 37025, 37026, 37027, 37028, 37029, 37030, 37031, 37032, 37033, 37034, 37035, 37036, 37037, 37040, 37041, 37042, 37043, 37044, 37046, 37047, 37048, 37049, 37050, 37051, 37052, 37055, 37056, 37057, 37058, 37059, 37060, 37061, 37062, 37063, 37064, 37065, 37066, 37067, 37068, 37069, 37070, 37071, 37072, 37073, 37074, 37075, 37076, 37077, 37078, 37079, 37080, 37082, 37083, 37085, 37086, 37087, 37088, 37089, 37090, 37091, 37095, 37096, 37097, 37098, 37101, 37110, 37111, 37115, 37116, 37118, 37119, 37121, 37122, 37127, 37128, 37129, 37130, 37131, 37132, 37133, 37134, 37135, 37136, 37137, 37138, 37140, 37141, 37142, 37143, 37144, 37145, 37146, 37148, 37149, 37150, 37151, 37152, 37153, 37160, 37161, 37162, 37165, 37166, 37167, 37171, 37172, 37174, 37175, 37178, 37179, 37180, 37181, 37183, 37184, 37185, 37186, 37187, 37188, 37189, 37190, 37191, 37201, 37202, 37203, 37204, 37205, 37206, 37207, 37208, 37209, 37210, 37211, 37212, 37213, 37214, 37215, 37216, 37217, 37218, 37219, 37220, 37221, 37222, 37224, 37227, 37228, 37229, 37230, 37232, 37234, 37235, 37236, 37238, 37240, 37241, 37242, 37243, 37244, 37246, 37250, 37301, 37302, 37303, 37304, 37305, 37306, 37307, 37308, 37309, 37310, 37311, 37312, 37313, 37315, 37316, 37317, 37318, 37320, 37321, 37322, 37323, 37324, 37325, 37326, 37327, 37328, 37330, 37332, 37334, 37335, 37336, 37337, 37338, 37339, 37340, 37341, 37342, 37343, 37345, 37347, 37348, 37349, 37350, 37351, 37352, 37353, 37355, 37356, 37357, 37359, 37360, 37361, 37362, 37363, 37364, 37365, 37366, 37367, 37370, 37371, 37373, 37374, 37375, 37376, 37377, 37378, 37379, 37380, 37381, 37382, 37383, 37384, 37387, 37388, 37389, 37394, 37396, 37397, 37398, 37401, 37402, 37403, 37404, 37405, 37406, 37407, 37408, 37409, 37410, 37411, 37412, 37414, 37415, 37416, 37419, 37421, 37422, 37424, 37450, 37719, 37723, 37726, 37732, 37733, 37748, 37755, 37756, 37763, 37770, 37826, 37829, 37841, 37845, 37847, 37852, 37854, 37872, 37880, 37887, 37892, 38007, 38059, 38077, 38201, 38220, 38221, 38222, 38223, 38224, 38225, 38226, 38229, 38230, 38231, 38232, 38233, 38235, 38236, 38237, 38238, 38240, 38241, 38242, 38251, 38253, 38254, 38255, 38256, 38257, 38258, 38259, 38260, 38261, 38271, 38281, 38308, 38311, 38316, 38317, 38318, 38320, 38321, 38324, 38328, 38329, 38330, 38331, 38333, 38338, 38341, 38342, 38344, 38345, 38346, 38348, 38351, 38352, 38355, 38358, 38362, 38363, 38368, 38369, 38370, 38374, 38378, 38380, 38382, 38387, 38388, 38389, 38390, 38401, 38402, 38425, 38449, 38450, 38451, 38452, 38453, 38454, 38455, 38456, 38457, 38459, 38460, 38461, 38462, 38463, 38464, 38468, 38469, 38471, 38472, 38473, 38474, 38475, 38476, 38477, 38478, 38481, 38482, 38483, 38485, 38486, 38487, 38488, 38501, 38502, 38503, 38504, 38505, 38506, 38541, 38542, 38543, 38544, 38545, 38547, 38548, 38549, 38550, 38551, 38552, 38553, 38554, 38555, 38556, 38557, 38558, 38559, 38560, 38562, 38563, 38564, 38565, 38567, 38568, 38569, 38570, 38571, 38572, 38573, 38574, 38575, 38577, 38578, 38579, 38580, 38581, 38582, 38583, 38585, 38587, 38588, 38589

Kentucky

40003, 40004, 40006, 40007, 40008, 40010, 40011, 40012, 40013, 40014, 40018, 40019, 40020, 40022, 40023, 40025, 40026, 40027, 40031, 40032, 40036, 40037, 40040, 40041, 40045, 40046, 40047, 40048, 40049, 40050, 40051, 40052, 40055, 40056, 40057, 40058, 40059, 40061, 40062, 40063, 40065, 40066, 40067, 40068, 40069, 40070, 40071, 40075, 40076, 40077, 40078, 40107, 40108, 40109, 40110, 40111, 40115, 40117, 40118, 40119, 40121, 40122, 40129, 40140, 40142, 40143, 40144, 40145, 40146, 40150, 40152, 40153, 40155, 40157, 40159, 40160, 40161, 40162, 40165, 40166, 40170, 40175, 40176, 40177, 40178, 40201, 40202, 40203, 40204, 40205, 40206, 40207, 40208, 40209, 40210, 40211, 40212, 40213, 40214, 40215, 40216, 40217, 40218, 40219, 40220, 40221, 40222, 40223, 40224, 40225, 40228, 40229, 40231, 40232, 40233, 40241, 40242, 40243, 40245, 40250, 40251, 40252, 40253, 40255, 40256, 40257, 40258, 40259, 40261, 40266, 40268, 40269, 40270, 40272, 40280, 40281, 40282, 40283, 40285, 40287, 40289, 40290, 40291, 40292, 40293, 40294, 40295, 40296, 40297, 40298, 40299, 40310, 40311, 40312, 40324, 40330, 40334, 40337, 40339, 40340, 40342, 40346, 40347, 40348, 40350, 40353, 40355, 40356, 40357, 40358, 40359, 40360, 40361, 40362, 40363, 40366, 40370, 40372, 40374, 40379, 40383, 40384, 40390, 40391, 40392, 40410, 40423, 40452, 40468, 40476, 40502, 40503, 40504, 40505, 40506, 40507, 40508, 40509, 40510, 40511, 40512, 40513, 40514, 40515, 40516, 40517, 40522, 40523, 40524, 40526, 40533, 40536, 40544, 40546, 40550, 40555, 40574, 40575, 40576, 40577, 40578, 40579, 40580, 40581, 40582, 40583, 40588, 40591, 40598, 40601, 40602, 40603, 40604, 40618, 40619, 40620, 40621, 40622, 41008, 41010, 41031, 41037, 41039, 41054, 41061, 41098, 42001, 42002, 42003, 42020, 42021, 42022, 42023, 42024, 42025, 42027, 42029, 42031, 42032, 42033, 42035, 42036, 42037, 42038, 42039, 42040, 42041, 42044, 42045, 42048, 42049, 42051, 42054, 42055, 42058, 42060, 42061, 42063, 42066, 42069, 42070, 42071, 42076, 42079, 42082, 42085, 42087, 42088, 42101, 42102, 42103, 42104, 42120, 42122, 42123, 42124, 42128, 42130, 42131, 42133, 42134, 42135, 42140, 42142, 42151, 42153, 42156, 42157, 42159, 42163, 42164, 42166, 42167, 42170, 42201, 42202, 42204, 42206, 42211, 42215, 42216, 42217, 42219, 42220, 42221, 42223, 42223, 42232, 42234, 42236, 42240, 42241, 42252, 42254, 42256, 42262, 42265, 42266, 42273, 42274, 42276, 42280, 42286, 42288, 42301, 42302, 42303, 42304, 42320, 42321, 42322, 42323, 42324, 42325, 42326, 42327, 42328, 42330, 42332, 42333, 42334, 42337, 42338, 42339, 42343, 42344, 42345, 42347, 42348, 42349, 42350, 42351, 42352, 42354, 42355, 42356, 42361, 42364, 42366, 42367, 42368, 42369, 42370, 42371, 42372, 42374, 42376, 42377, 42378, 42402, 42404, 42406, 42408, 42409, 42410, 42411, 42413, 42419, 42420, 42431, 42436, 42440, 42441, 42442, 42444, 42445, 42450, 42451, 42452, 42453, 42455, 42456, 42457, 42458, 42460, 42461, 42462, 42463, 42464, 42701, 42702, 42712, 42724, 42732, 42740, 42748, 42755, 42759, 42762, 42776, 42788

Indiana

47104, 47110, 47117, 47129, 47130, 47131, 47132, 47133, 47134, 47135, 47136, 47144, 47146, 47150, 47151, 47160, 47162, 47172, 47190, 47199, 47243, 47574, 47601, 47610, 47611, 47613, 47615, 47617, 47618, 47629, 47630, 47634, 47635, 47647, 47654, 47683, 47701, 47702, 47703, 47704, 47705, 47706, 47708, 47710, 47711, 47712, 47713, 47714, 47715, 47716, 47719, 47721, 47722, 47724, 47725, 47728, 47730, 47731, 47732, 47733, 47734, 47735, 47736, 47737, 47740, 47747, 47750

Alabama

35013, 35031, 35049, 35079, 35097, 35121, 35133, 35959, 35960, 35973, 35983, 36275, 35616, 35646, 35661, 35662, 35660, 35674, 35019, 35033, 35053, 35055, 35056, 35057, 35058, 35070, 35077, 35083, 35087, 35098, 35179, 35961, 35962, 35963, 35967, 35968, 35971, 35974, 35975, 35978, 35981, 35984, 35986, 35988, 35989, 35952, 35954, 35956, 35901, 35902, 35903, 35904, 35905, 35906, 35907, 35972, 35906, 35990, 35571, 35581, 35582, 35653, 35654, 35585, 35593, 35740, 35958, 35744, 35745, 35746, 35966, 35979, 35751, 35752, 35755, 35764, 35765, 35766, 35768, 35769, 35771, 35772, 35774, 35776, 35610, 35617, 35630, 35631, 35632, 35633, 35634, 35645, 35648, 35652, 35677, 35618, 35643, 35650, 35651, 35672, 35739, 35611, 35612, 35613, 35614, 35615, 35742, 35620, 35647, 35756, 35649, 35671, 35741, 35748, 35749, 35750, 35801, 35802, 35803, 35804, 35805, 35806, 35807, 35808, 35809, 35810, 35811, 35812, 35813, 35814, 35815, 35816, 35824, 35893, 35894, 35895, 35896, 35897, 35898, 35899, 35757, 35758, 35759, 35760, 35761, 35762, 35763, 35767, 35773, 35543, 35548, 35563, 35564, 35570, 35594, 35950, 35951, 35016, 35957, 35964, 35747, 35976, 35980, 35175, 35619, 35601, 35602, 35603, 35609, 35699, 35621, 35622, 35640, 35754, 35670, 35673, 35775, 35540, 35541, 35551, 35553, 35565, 35572, 35575, 35577

Georgia

30522, 30539, 30541, 30555, 30707, 30708, 30710, 30722, 30725, 30726, 30736, 30738, 30739, 30741, 30742, 30750, 30751, 30752, 30753, 30755, 30756, 30757

Illinois

62963

Missouri

63820, 63881, 63882